Slot Operations Shift Manager - MGM Yonkers

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Are you ready to take the jackpot of career opportunities? The Slot Operations Shift Manager oversees the day-to-day operations of the Slot Operations team during assigned shifts. In this role, you'll focus on enhancing employee engagement, delivering exceptional guest service, and safeguarding company assets, all while ensuring smooth operations and compliance with property policies.

THE DAY-TO-DAY:

• Lead, motivate, and support Slot Operations employees to create an engaging and high-performing team

• Foster a guest-first environment by resolving issues swiftly and ensuring memorable service experiences

• Oversee floor operations, ensuring games run seamlessly and guests are always in the action

• Enforce property policies and maintain regulatory compliance to protect the integrity of operations

• Monitor team performance, providing feedback, training, and development opportunities

• Collaborate with other departments to ensure a cohesive guest and team member experience

THE IDEAL CANDIDATE:

• A dynamic leader with slot operations and/or table games experience

• Has strong interpersonal skills with the ability to handle challenging situations with professionalism and poise

• Is Detail-oriented with a knack for identifying and resolving operational issues quickly

• Has a passion for delivering outstanding service and fostering a fun, energetic environment

• Thrives working varying shifts, including weekends and holidays, in the fast-paced world of casino operations

THE PERKS & BENEFITS:

• Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs

• A supportive and collaborative work environment

• Comprehensive health, dental, and vision insurance

• Retirement savings plan with company match

• Wellness incentive programs to help you stay healthy physically and mentally

• Companywide discounts on hotel, entertainment, shopping, and food & beverage

• Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond

• Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day

• Free on-site parking, making your commute hassle-free and convenient

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19848

Pay Range:

The typical pay range for this role is:

Minimum - Maximum

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!