System Engineer

Georgia United Credit Union
United States, Georgia, Duluth
Feb 06, 2025
Description Grants network rights to users. Manages user network and e-mail accounts. Adds and deletes user Maintains file servers. Back-up software, monitors server storage and system usage, and upgrades software as necessary. Configures software for network installation and companywide implementation. Installs and maintains network and user Evaluates, tests, and recommends new software and network system Ensures that effective security systems are in place to protect network Ensures that appropriate safeguards are in place to detect computer viruses. Scans network software as needed to detect viruses. Ensures Credit Union compliance with software licensing Performs timely and effective user support services, including assisting users in accessing network resources. Provides phone, e-mail, and in-person support to end users. Identifies opportunities to improve user satisfaction and maintains supportive relationships to ensure that needs are Troubleshoots problems with hardware and software. Maintains an activity log of problems, analyzes data, and makes recommendations for Maintains current logs of all Servers, PC's, printers and versions of software Provide technical direction to IS support staff. Design and implement network systems and redundant backups to maintain data safety. Write custom scripts to reduce the need for human intervention. Contacts vendors and arranges for upgrades, updates, patches and replacements on software and hardware Analyzes problems and provides technical assistance to solve them. Corrects routine operating problems by entering alternative or corrected operating Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company's vision statement, core values and business principles. Qualifications Behaviors Thought Provoking - Capable of making others think deeply on a subject Team Player - Works well as a member of a group Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Education Certification of Computer Science (required) Experience Computer proficiency with MS O365, VMWare VCenter services, Cisco UCS environment, and NetApp storage environment. (required) Understanding of Credit Union operations and output requirements. (preferred) Thorough and demonstrated knowledge of network operations and related computer hardware and software. (required) Microsoft certification and advanced training preferred. (preferred) 3 - 5 years: 3-5 years' experience with PC hardware and software configuration and network support functions. (required) Skills Attention to Detail (required) Team Player (required) Communication (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)