Mortgage Operations, Construction Lending Specialist

Our Mortgage division provides tailored home lending solutions to meet clients' needs, covering the entire real estate lending experience. We guide clients to the appropriate assistance, whether they are buying a new home, refinancing, or leveraging home equity. We prioritize excellent customer service, regulatory compliance, and leveraging technology to streamline processes and enhance the customer experience.

The Mortgage Operations, Construction Lending Specialist is primarily responsible for managing the New Construction loan pipeline from processing through the end of construction. The New Construction Specialist must have a thorough understanding of the construction building process and the challenges associated with lending requirements and how to resolve them. The New Construction Specialist must be able to assemble complete borrower and builder files for submission to Underwriting, Closing and/or 3rd Party Vendor with the highest level of quality while following policies, procedures, guidelines and regulatory requirements. The New Construction Specialist must be able to problem solve and analyze complex loan scenarios. Valued qualities are strong written and verbal communication skills, an ability to organize, and a sense of task prioritization.

BOK Financial fosters a culture that is driven by aspiration, teamwork, and a dedication to their clients. The workforce is united in their relentless pursuit of excellence, always striving to realize the optimal outcomes for their clients. The organization prioritizes active involvement, empowerment, and inclusiveness, cultivating a conducive atmosphere for sustained prosperity.

• You will manage a pipeline of new construction loan applications, ensuring they meet all policies and guidelines.
• You will serve as a Subject Matter Expert for Construction Lending, acting as a liaison between Borrowers, Loan Officers, and Builders.
• You will assemble loan files for underwriting, including necessary borrower and builder documentation.
• You will coordinate loan closings and manage fund disbursement throughout the construction phases.
• You will partner with Channel Delivery Managers to document processes and identify improvements in the construction program.
• You will provide superior customer service, resolve issues, and mitigate risks in the construction lending process.

This level of knowledge is normally acquired through completion of a Bachelors Degree in Finance, Business Administration or related field of study and 7+ years of directly related experience in residential mortgage loan processing or 15+ years of experience in mortgage lending operations or equivalent combination of education and experience.

• Ability to manage a full pipeline and stay on task. Must be a self-starter and be highly motivated to handle the many facets of the Construction Lending Process.
• Strong understanding of construction loan products, disbursement processes, and compliance requirements is preferred.
• Thorough knowledge of mortgage procedures, policies, guidelines, and regulations.
• Thorough knowledge of credit, income, and asset requirements.
• Thorough knowledge of mortgage investor's guidelines.
• Ability to lead by example and participate as an effective member; conducts self as a professional.
• Ability to effectively solve problems.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Excellent organizational and multitasking skills, with attention to detail.
• Ability to work collaboratively within a team environment and independently manage tasks.
• Proficiency in loan origination systems and related software.