Service Dispatcher

Eastern Lift Truck Co.

Dispatcher

Currently, we are seeking a Dispatcher to support our Maple Shade, NJ location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!

Main Duties:

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  Manage online billing portals

  
  
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  Set-up and maintain customer accounts

  
  
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  Communicate job status with customers

  
  
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  Schedule customer repairs

  
  
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  Manage work in process

  
  
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  Open and close work orders

  
  
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  Crosstrain to assist with dispatching technicians when needed

  
  
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  Assist Parts Department with parts requests and orders

  
  

Requirements:

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  Unwavering customer service drive and focus

  
  
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  Ability to multi-task and work in a fast-paced environment

  
  
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  Exceptional follow-up and attention to detail

  
  
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  Dispatch experience helpful

  
  

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  Must be a team player

  
  
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  Strong typing skills

  
  
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  Stable work history

  
  
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  Must be a quick learner, assertive and outgoing

  
  
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  Strong computer skills (Proficient with Microsoft Word and Excel)

  
  

Benefits:

Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies. Who is Eastern Lift Truck Co.?

Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the 'heart and soul' of the company.

Find out more at: www.easternlifttruck.com

"Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets"