Unit Clerk Monitor Technician, Telemetry Surveillance

Unit Clerk Monitor Technician, Telemetry Surveillance, Javon Bea Hospital - Riverside

-Day Shift Hours (7:00A - 7:30P)

-72 Hours / 2 weeks

-Weekend and Holiday Rotation

-This is an on-site position; This position is not remote.

Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon:

• Employee engagement, empowerment and growth
• Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better
• An atmosphere of caring and quality that cascades throughout the organization

• Reviews patient information to determine normal heart rhythm pattern, current pattern, and prior variances.
• Observes screens of cardiac monitors and listens for alarm to identify abnormal variation in heart rhythm.
• Informs RN caring for the patient in an urgent manner of variances in pattern. Provides shift report to staff caring for the patient as requested.
• Completes appropriate documentation as required by standards.
• Measures length and height of patient's heart rhythm pattern on graphic tape readout and posts information on patient records.
• Triages ongoing appropriateness of tele services, discussing with supervisor.
• Processes orders in an accurate and timely manner.
• Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.

• High School diploma or general education degree (GED) preferred
• Completion of Unit Clerk course or equivalent on the job training
• Ability to read and interpret cardiac rhythms preferred

• Successful completion of the Mercy Health System telemetry course.

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to smell, stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.