Program Manager - Single Site (Donohue House)

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $65,000 to $68,739 and may be commensurate with experience.

Position Description: The Program Manager will oversee daily program operations and staff. The Program Manager is responsible for creating a healthy and welcoming environment for families to live in and reach their goals and will lead staff and organize resources to meet the program's mission.

This position is located at Liz Donohue House, which provides long term housing for families on Spring Road in NW Washington, DC.

Qualifications:

Required: Bachelor's Degree; 3-5 years' experience in social services; experience providing services to low-income families; previous supervisory experience.

Required License/Certification: CPR/First-Aid, CPR for infants

Schedule: Monday, Wednesday, Thursday, & Friday: 9:00 am-5:30 pm; Tuesday: 10:30 am-7:00 pm (40 hours a week)

Knowledge, Skills & Abilities:

• Knowledge of principles, methods, and procedures for motivational enhancement theory and understanding of MET interviewing and career counseling.
• Knowledge of principles and processes for providing customer service and individualized services. This includes understanding resident's needs, meeting quality standards for services, and evaluation of satisfaction
• Knowledge of clientele behavior and dynamics and sensitivity to diverse backgrounds.
• Knowledge of creative and effective problem-solving skills with the ability to conclude, evaluate options, and implement solutions.
• Knowledge of mental health issues, trauma substance abuse disorders, program population, and homelessness.
• Ability to forecast to anticipate challenges and develop contingency plans and solutions identifying industry trends in advance of planning.
• Ability to effectively use data and research to reach informed, effective decisions.
• Ability to build strong channels of communication and appropriate collaboration with internal and external partners.
• Ability to lead and facilitate training and life skills workshops.
• Ability to use logic and reasoning to identify strengths and weaknesses of approaches to problems.
• Supervisory skills and Leadership skills.

Expected Contributions

• Ensure daily program operations run smoothly; Contribute to strategic development and strive to improve program functions and performance; Supervise, oversee, and develop programming plans for adults.
• Establish a baseline for residents' service provision based on initial assessments at move-in and any updates and /or changes made throughout the residency.
• Develop programming based on the needs of the community and evaluate programming based on identified milestones of resident utilization, awareness, and improvements.
• Manage program budget and finances; order program supplies and materials, as needed.
• Oversee all support and case management services.
• Contribute to department budget development and use sound judgment to leverage resources to accomplish department goals; administer the budget and comply with SOME financial reporting requirements.

Expected Contributions/Supervisory:

• Ensure appropriate staffing levels, evaluate, hire, and train new employees.
• Contribute to budget development and ensure the budget complies with SOME's financial reporting requirements.
• Contribute to strategy development and strive to improve department performance and functions; assist in developing standards and goals as appropriate.
• Schedule staff work hours as needed and monitor for time and attendance; approve timecards and requests for leave.
• Provide coaching and training for all staff, assist staff with work processes, and policies, and encourage opportunities for professional development.

Reports to: Vice President, Family Services

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing before or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

Physical Demands: Must be able to lift to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings offsite

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice, Pay Transparency Nondiscrimination Provision Notice, and E-Verify Program Notice.