Loan Quality Control Specialist II

This position can be located at ourGreat West Center in Billings, MT, Eugene, OR, Casper, WY, Sioux Falls, SD and Spokane, WA Downtown branch.

What's Important to You

We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.

SUMMARY
The Loan Quality Control Specialist II is responsible for performing a review of loan data ensuring accuracy, adherence to all internal and external compliance, regulatory, and audit requirements are met. This position supports the servicing of Consumer, Commercial, and Specialty Lending for First Interstate Bank.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs reviews to ensure all applicable lending compliance regulations are adhered to, including HMDA, Flood Disaster Protection, CRA, REG Z, Fair Housing, ECOA, applicable state laws, lending regulations, and banking regulations.

• Performs file review to ensure business units are performing tasks in an accurate and quality fashion, including receipt and review of required documentation, accurate data input to LOS for reporting, and timely imaging of documentation necessary for file review.

• Assists internal First Interstate Bank's business unit associates with the understanding of identified errors and resolution to prevent future occurrences.

• Participates in internal and external training to maintain knowledge of Bank products and keep abreast of all credit policies, procedures, and system changes.

• Ensures compliance with the Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies, and procedures.

• Participates in any required corporate and business line training in these areas.

• Understands and follows internal suspicious activity referral requirements and processes, as required for this position.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS AND ABILITIES

• Advanced personal computer skills with demonstrated knowledge of Microsoft Excel, Word, and Outlook.

• Self-starter with the ability to work with minimal direction.

• Possess strong verbal and written communication skills.

• Possess interpersonal skills and team orientation.

• Ability to meet deadlines.

• Ability to appropriately escalate issues requiring problem-solving and decision-making.

• Ability to read, analyze, and interpret technical procedures, or governmental regulations.

• Ability to effectively present information and respond to questions from managers, peers, or other business partners.

• Ability to work with basic mathematical concepts.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to compute rate and percent

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Demonstrates critical thinking tendencies to address problems decisively and to propose sustainable solutions.

• Accepts shared ownership and accountability for results.

EDUCATION AND/OR EXPERIENCE

• High School Diploma or General Education Degree (GED) required

• Bachelor's Degree preferred

• 1-3 years experience in a financial institution within loan processing or call center to include experience in consumer and commercial lending, loans, and applicable loan documents preferred

• Experience in quality control work to include the understanding of loan accounting systems, loan payment types, and loan processing preferred

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently

• Lifting - Occasionally (up to 10 lbs)

• Sitting - Frequently

• Overtime - Subject to business need

• Noise Level - Moderate

• Typical Work Hours - M-F (8-5)

• Regular and Predictable Attendance - Required

COMPENSATION & BENEFITS

We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $23.61 to $35.42 per hour in WA and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Benefits include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php.