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Senior Technical Application Specialist

RBC Capital Markets, LLC
401(k)
United States, Minnesota, Minneapolis
Feb 10, 2025

Job Summary

Job Description

What is the opportunity?

As a Senior Technical Application Analyst you will partner with business owners and other IT teams to assess, research, and analyze business, technical and system needs to provide solutions within RBC Wealth Management primarily regarding mainframe applications however experience in this environment is not required.You'll have the opportunity to manage governance, compliance and application driven activities on wide-ranging topics.

What will you do?

  • Work collaboratively with our business partners and stakeholders from multiple IT teams
  • Manage compliance and regulatory responsibilities for applications, including both vendor and internal applications
  • Ensure cybersecurity protocols and user access controls are adhered to
  • Undertake vetting process for vendors to ensure adherence to regulatory compliance standards
  • Become proficient with applications and how they integrate with RBC systems and other applications
  • Complete application administrative activities regarding compliance/governance/regulatory initiatives
  • Update application process documents, operating manuals and maintain SharePoint and Confluence sites
  • Be the point person to communicate any application updates to our business users or service desks
  • Participation in conversions such as migration from Endevor-to-DevOps
  • Participate in tech currency initiatives related to maintenance activities
  • Execute on assigned tasks to support local and enterprise projects
  • Translate business requirements into technical solutions
  • Assist with production issues affecting our applications as required
  • Become proficient in using standardized processes and tools

What do you need to succeed?

Must-have

  • Bachelor's degree or equivalent experience
  • Application custodial experience including experience in support activities
  • Highly motivated with the ability to work independently and effectively manage multiple priorities
  • Ability to problem-solve with an organized and technical approach
  • Work well within the team and extended IT teams, our business partners, external firms and vendors
  • Excellent communication skills

Nice-to-have

  • Financial industry experience
  • Familiarity with mainframe hosted applications/tools, Web services, APIs, FTP, data query, cyber security, DR and business continuity
  • Experience with tools such as Archer, IITM, ServiceNow, Jira and Confluence
  • Experience managing software applications
  • Previous support and triage experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $65,000 - $115,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC's high performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

#LI - Hybrid

#LI - POST

#TechPJ

Job Skills

Analytical Thinking, Business, Communication, Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software, Technical Solutions, Work Collaboratively

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-10

Application Deadline:

2025-02-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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