Sr. Manager, Project Management (Program Manager)

Description

Quality, Service, Collaboration, Courage. Do you exhibit these values and wish to be around others that do too? Are you interested in making a difference in your community and the world? Are you looking for a place where you can grow and learn in a diverse, community-minded culture? If these statements resonate with you, Grand River Aseptic Manufacturing (GRAM) welcomes you to apply to join our community of dedicated individuals improving lives every day.

Overview of this Position:

The Sr. Manager, Project Management/Program Manager's primary responsibility is to lead and develop GRAM's Project Managers responsible for external tech transfer projects and/or commercial accounts/projects. Ensure Project Managers and project teams are successful in meeting client schedules, risks, goals, etc. Liaison and direct contact for Sr. Leadership of clients with a product portfolio at GRAM or even one specific project. Build relationships with clients; Client and GRAM advocate; escalation management. Prepare and conduct Governance and Business Review meetings. Provide training and support for professional development of the Sr. Project Managers, Project Managers and Associate Project Managers. Detail oriented and has excellent organizational, communication and management skills to coordinate with the internal project team and clients. Responsible for oversight, training, and execution for the use of tools that create project schedules, risk management, assigning responsibilities, tracking action items and critical path items, and managing day-to-day operational aspects of project managers and client relationships. Responsible for reviewing project work orders and change orders. Track invoice milestones.

Analysis of candidacy for Sr. Manager vs. Program Manager employment will occur during interview process.

Non-Negotiable Requirements:

* Bachelor's degree in biochemistry, life sciences, or related field.

* Minimum of 10 years related work experience in Pharma/Biotech/Life Sciences or similarly regulated industry.

* Prior experience in a pharmaceutical environment required.

* Proficiency in project management software required.

* Training or education in project management or equivalent knowledge and experience.

* Knowledge of project management techniques and tools.

* Direct work experience in project management capacity, specifically with tech transfer of products into a sterile manufacturing facility.

* Strong understanding of drug product development and manufacturing of sterile products (liquid vial, lyophilized vial, pre filled syringe, cartridge, etc.)

* Demonstrated leadership managing people.

* Experience in risk and issue management.

* Experience in developing and managing change controls for the transfer of new products into a manufacturing facility.

* Detail oriented and has excellent organizational, communication and management skills to coordinate with the internal project team and clients.

Preferred Requirements:

* PMP Certification desired.

Responsibilities Include (but are not limited to):

* Lead the oversight and consistent implementation and usage of tools for planning and implementation of customer projects.

* Act as a liaison between client Sr. leadership and GRAM project managers and leadership.

* Manage team of Sr. Project Managers, Project Managers and Associate Project Managers, including task delegation and planning, performance management, and professional development

* Responsible for global customer relationships and programs, key account management; Set and manage customer expectations.

* Facilitate the training and consistent use of tools for planning and definition of the project scope, milestones, risks, goals, and deliverables through implementation of change controls, tech transfer plans, and templated project management tools.

* Work with all internal departments at GRAM to ensure escalation of late tasks, risks, etc. are executed appropriately across other area management at GRAM.

* Hold regular status meetings with project managers to facilitate progress toward deliverables, aid in issue resolution.

* Minimize GRAM's exposure and risk on projects. Resolve and/or escalate issues in a timely fashion.

* Communicate relevant project information to internal stakeholders and Clients.

* Deliver engaging, informative, well-organized presentations.

* Identify opportunities for improvement and make constructive suggestions for change.

* Communicate effectively with customers to identify needs and evaluate alternative business solutions.

* Track invoice milestones and ensure Work Orders and Change Orders are completed in timely manner; negotiate with Clients, as needed.

* Seek opportunities to increase customer satisfaction and deepen customer relationships.

* Participate in new and/or perspective client visits; support BD with proposal development.

* Availability to flex schedule to host customers while onsite.

Full job description available during formal interview process.

What Sets GRAM Apart from Other Employers:

MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums!

Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year!

PTO: Full-time employees accrue up to 13 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs!

WELLNESS TIME OFF: Employees earn 1 hour of time off for every 30 hours worked to use how you choose.

PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility!

PAY: Depends on Experience and is discussed during the interview process.