Community Health Worker I/II/III (Springdale)

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

Level I:

• High School diploma/GED plus two (2) years' experience as a CHW
• Must enroll in a certified CHW Training Program within 45 days of employment

Level II:

• High School diploma/GED plus four (4) years' experience as a CHW
• Completed certified CHW training program
• Mastered all CHW Competencies for Level I

Level III:

• High School diploma/GED plus nine (9) years' experience as a CHW
• Requires CHW certification from ARCHWA
• Mastered all CHW Competencies for Level 1 & II

Knowledge, Skills, & Abilities:

• Strong interpersonal and communication skills
• Ability to work collaboratively with diverse teams
• Knowledge of public health principles and practices
• Skilled in community outreach and engagement

Additional Information:

Key Responsibilities:
CHW I:

Outreach & Recruitment:

• Conducts outreach to individuals, communities, service providers, and groups
• Identifies and recruits individuals, families, and community groups to services and systems
• Educates health and social service systems and providers about community perspectives and cultural norms
• Facilitates cross-cultural communication among individuals, communities, and health/social service system workers
• Responsible for the translation and cultural adaptions of resources and educational materials

Care Coordination:

• Coordinates care, provides case management support and assists individuals and communities in navigating health and social service systems

Community Coordination:

• Participates in design, implementation, and interpretation of community-level assessments (e.g. windshield survey of community assets and challenges, community asset mapping)
• Presents at local agencies and community events to share information and educate individuals and communities about health and social service concerns and resources

CHW II (in addition to CHW I responsibilities)

Health Education & Clinical Navigation:

• Motivates and encourages people to obtain care and other services
• Supports self-management of disease prevention and management of health conditions, including chronic disease
• Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy
• Provides basic health support services (e.g. first aid, diabetic foot checks)

Community Coordination:

• Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs
• Collects and distributes materials that meet basic needs (e.g. provides food, blankets, clothing to those in need)

CHW III (in addition to CHW I & II responsibilities)

Health Education and Care Coordination:

• Provides culturally appropriate health education and information. Educates individuals and communities about how to use health and social service systems
• Conducts health promotion and disease prevention education in a manner that matches linguistic and cultural needs of participants or community
• Provides individual support and coaching
• Motivates and encourages people to obtain care and other services
• Supports self-management of disease prevention and management of health conditions, including chronic disease
• Assists individuals in building and expanding their personal capacity to identify and manage their health conditions, obtain services as needed, identify opportunities to help others, and represent their needs through communication and advocacy
• Assists communities in building capacity by identifying resources, coordinating service and support providers, linking groups or systems that provide synergistic support, and implementing advocacy strategies to address unmet needs

Coaching & Mentoring:

• Identifies and works with CHW peers to help others grow professionally, act ethically, and meet the needs of the individuals and communities served

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.