New 
Strategic Account Technology Specialist
 Microsoft | |
 United States, Washington, Seattle | |
 Feb 24, 2025 | |
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OverviewWe are seeking a highly motivated Strategic Account Technology Specialist to join our special Microsoft team dedicated to supporting a very complex, one-of-a-kind customer. This role involves working closely with Microsoft technical and specialist teams as well as our customer's various business units to drive digital transformation, enhance customer engagement, and deliver innovative solutions. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesYou orchestrate global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts.You partner with customers and partners to provide innovative solutions and integrate Microsoft technology into their business.You leverage a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. You act as the voice of the customer (VOC) and internal advocate across all levels of the organization.You provide analysis of overall customer needs for one of the largest and most complex accounts and advise on gaps that would benefit from Microsoft solutions. You lead customer business transformations through digital transformation for assigned accounts.You partner with line-of-business leaders and senior executives within a large-scale, high-impact, very complex customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition. You contribute to the creation of stakeholder maps for your account, determine and orchestrate a coverage plan, and build out an execution framework.You establish best practices and standards for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives.You use existing and new readiness resources and demonstrate expertise in creating enablement plans for large and high-stakes customers and all-up Microsoft business. | |