Senior Director, Commercial Operations

Belong. Believe. Be You. Belden.

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.

Job Summary

Are you a proven leader with extreme influencing skills? Do you love to negotiate and get both parties to an agreed upon win? In the most simplistic way, we're looking for someone who is a senior leader, that can pull together a deal with the sales team and get it over the line, and that create processes to ensure we have repeatable success. We are looking to grow our commercial operations organization to support a commercial team that is connecting customers to what's possible, and this role is critical to our success. The Senior Director of Commercial Operations will be responsible for leading a team of commercial managers who partner with our sales and technical teams to ensure we are bringing our best offers to our customers. This role will play a critical part in focusing on 1) Deal Desk Process and Cadence, 2) Centralized Commercial Analytics, 3) Terms & Conditions and Contract Review Expertise, 4) Deal/Regional Strategy and Profitability, and 5) Digital Sales Tools. This leader will be responsible for enabling our sales organization to win in the marketplace by providing creative solutions and insights over the design and implementation of our sales organization, effectiveness of programs, and deployment of tools and analytics. This role will ensure internal accountability and review cadence is created and maintained. You will be able to look forward to working in part of a team that will value you and reward based upon your creative thoughts and the value that can create within the organization. This is truly a chance to build something amazing!

Primary Responsibilities

• Commercial Strategy & Planning - Collaborate with senior leadership to develop commercial strategies, set annual goals and targets for the team, and develop key initiatives to drive revenue growth.
• Commercial Operations Process Optimization - Analyze, design, and implement processes that streamline the sales cycle focused on the deal desk, improve team productivity, and enhance overall sales effectiveness.
• Contract Creation - Collaborate with legal and other functions as needed to develop best in class terms & conditions, proposal language, and contractual agreements to support our evolving landscape of solutions we provide to the market.
• Data Analysis & Reporting: Oversee analytics, KPIs, and reporting systems to provide insights into sales performance as related to the commercial operations function and drive data-backed decision-making.
• Forecasting & Pipeline Management: Support forecasting and pipeline management to accurately project revenue, identify gaps, and align resources to meet targets. Provide input on how to improve the commercial operations process to support the sellers more effectively.
• Technology & Tools Management: Partner with system teams and other stakeholders to implement and optimize Salesforce and other sales tools, ensuring that systems are aligned with sales goals and support efficient workflows.
• Cross-Functional Collaboration: Work closely with cross functional teams and other regions to ensure alignment and foster a cohesive approach to proposals, contracts and terms.
• Team Leadership & Development: Manage and mentor a team of commercial operations professionals, fostering a culture of excellence, accountability, and continuous improvement.

Education & Experience

• BS/BA in Business (administration, economics, finance), or a JD preferred.
• 15+ years of experience in commercial operations, sales operations, sales strategy, or related areas, with at least 5 years in a senior management role.
• Track record of leading teams with direct reports and people leaders.
• Experience of working within a medium to large sized international organization.
• Experience of successfully operating in a matrix environment.
• Experience and competent with C-Suite interaction
• Experience with bid management process, reviewing of contracts and documentation.
• Experience working with Industrial Automation or Networking helpful, but not required.
• Experience working within the Energy market helpful, but not required.
• Experience of working with cross functional teams, including PMO, Sales and Finance.
• Demonstrable knowledge of a variety of Sales processes including funnel management, account planning, proposition development, and negotiation. Working experience of MEDDIC Methodology and Sales Process advantageous.
• Demonstrated experience in the use of process improvement methodologies, such as Lean or Six Sigma, or related practical approaches

Abilities

• Excellent leadership, written and verbal communication skills and ability to influence others.
• Strong analytical skills and the ability to work within a metric driven environment.
• Ability to work successfully in a fast paced and pressured work environment.
• Ability to balance sense of urgency with risk taking and problem solving, where urgency is slightly weighted heavier
• Demonstrate a pro-active, flexible and pragmatic approach.
• Ability to make tough decisions and mitigate risk in doing so.
• Able to work with a high degree of autonomy

Essentials

• Ability to travel domestically and internationally as required to perform the duties of the role.
• Computer literacy essential.
• Knowledge of Salesforce.com and other computer programs used in Sales Operations highly preferred.
• Knowledge of Ironclad preferred but not required.
• English fluency to business standard essential.
• Demonstrate Belden values.

What will set you above

• Master's Degree and/or MBA preferred
• Lean Six Sigma Green Belt or higher
• Experience in a role as a seller
• Experience scaling organizations
• Experience in executing productivity projects

Applicants can expect a base compensation range of $152,500 - $200,000 annually, plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience, qualifications, and geographical location.

Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!

Let's Write the Next 100 Years Together.

Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.

-----

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.