Sales Development Representative

Thank you for considering a career at TeleVox!

For over 30 years, TeleVox, a business segment of the West Technology Group, has been the trusted leader in automating and transforming patient engagement. With 1,000+ enterprise health systems and 10,000+ provider organizations as customers, we seamlessly integrate with leading EHRs to enable real-time communication. Bridging the communication gap in healthcare, we empower facilities, pharmaceutical companies, and life sciences organizations to effectively engage and enhance the patient experience. We partner with healthcare organizations to automate and transform their patient engagement, making the healthcare communication process easier for everyone. Learn more about how our EHR-integrated platform supports personalized, two-way interactions with patients through their care journey by visiting www.televox.com.

About the Role

The Sales Development Representative is a lead generating position that plays a vital role to the overall sales process.

Primary Responsibilities and Assignments

• Daily outreach via phone calls &/or email sequence to list of prospective customers.
• Review, contact, and qualify each prospect for handoff to the sales team.
• Respond to website visitor inquiries as requested; documenting, updating, and following up using Hubspot CRM
• Ability to convey value proposition & develop cold prospects into viable sales leads.
• Set sales meeting with all qualified prospects on behalf of account executive.
• Maintain excellent knowledge regarding products, while engaging in additional on-the-job training, as well as on-going training
• Ability to educate and demonstrate value of assigned products and services.
• Maintain established standard for completing calls per day goals.
• Provide support to sales team members, working in collaboration to advance the new logo pipeline.
• Assist sales and marketing staff with sales campaigns, as needed.
• Must being willing to work outside of normal business hours across multiple time zones.

Required Skills and Professional Background

• Bachelor's Degree from an accredited college or university with major coursework in business, marketing, or a related field
  
  
  
  • Equivalent work experience in a similar position may be substituted for educational requirement.
  
  
• 1+ years of sales, customer service, or marketing experience required.
• Strong communication skills both written and verbal.
• Basic knowledge of sales theories and techniques
• Ability to deal tactfully and courteously with clients.
• Resilience to standard Telemarketing challenges and the ability to overcome objections.
• Experience using a CRM (Hubspot, Salesforce, NetSuite, etc.) preferred.

In addition to competitive pay, we understand that employee benefits are an important factor in your choice of where to work. That's why we offer a comprehensive benefits program for you and your family.

• Medical, dental, vision insurance
• Health savings and flexible spending accounts
• Mental health and wellness program (EAP)
• Paid time off including vacation, holiday and sick time
• 401(k) retirement plan with company match up to 6% after one year
• Tuition reimbursement & in house learning platform
• Service awards. . . and much more

TeleVox benefits help support better lives for our employees and our learning and development offerings can train them to become the next generation of business leaders.

Apply today and be a part of Innovative Technology!

We have discovered the most effective way to create and maintain a global presence is to represent diversity in its workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals. By encouraging diversity in our workplace and implementing an Equal Employment Opportunity/Affirmative Action Program, we are better able to understand, address and provide the ingenious solutions to which our clients are accustomed. It is our practice that no employee or job applicant be treated unfairly on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any factor unrelated to sound business practice.