Accounts Receivable Specialist

ISCO Industries, Inc.
United States, Kentucky, Louisville
Feb 11, 2025
Description Position Summary: The Accounts Receivable Specialist will be responsible for managing and collecting outstanding accounts receivable dollars, resolving customer billing issues and reducing accounts receivable *Responsibilities:* Monitor portfolio task list and prioritize based on account status. Maintain accurate and up-to-date records of all collection activities. Exceptional attention to detail while promoting strong customer relationships and identifying divergent payment trends. Account specific research and resolution in accordance with A/R goals and metrics Making outbound collection calls in a professional manner Troubleshoot and resolve issues contributing to late payments. Proactively research any billing discrepancies causing collection issues and follow up on customer claims to a conclusion, working with sales, customer service, and necessary personnel to eliminate customer dissatisfaction and reduce past due dollars attributable to customers. Works in a team environment to exceed monthly collection targets, improving cash flow, delinquency, DSO, and minimizing bad debt Adhere to strict deadlines and complete sensitive documentation as it relates to Lien and Bond Claims Ensure compliance with company policies and industry regulations regarding collections and debt recovery. Various duties, as assigned by Corporate Credit Manager and Team Lead. *Minimum Qualifications:* 2-year college degree; or equivalent work experience required Strong communication skills both verbal and written Excellent customer service skills, interfacing via phone and in person Ability to handle sensitive customer interactions with professionalism Working knowledge of basic accounting principles Remain focused and on task in a fast-paced environment Possess problem-solving and analytical abilities Manage time effectively and adapt quickly to changing priorities Proficient with Microsoft Office Suite, proficiency in Excel, and modern ERP's. Billtrust/Prelude preferred. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)