MRI Tech Aide

Job Description:

Full-Time Night Shift

The MRI Tech Aid will assist with scheduling MRI procedures, managing electronic health record work queues (including scheduling, pre-authorizations, and obtaining outside films), and collaborating with physician offices to obtain necessary referrals, orders, and pre-authorizations. The role requires close coordination with MRI technologists, radiologists, and providers to ensure the accuracy and efficiency of the scheduling process, with a focus on customer service and the accuracy of the information obtained.

Key Responsibilities:

• Assist with patient throughput, scheduling, monitoring work queues, and obtaining outside films or imaging discs while collaborating with MRI technologists, nurses, and providers.
• Schedule MRI procedures, manage electronic health record work queues, and communicate with physician offices for referrals, orders, and pre-authorizations.
• Display excellent phone etiquette and communication skills, acting as a liaison between MRI technologists and ordering physicians, addressing customer concerns with appropriate follow-up.
• Ensure timely and accurate scheduling of MRI procedures, reschedule or cancel appointments as needed, and ensure all necessary documentation (orders, pre-authorizations, outside films) is obtained prior to appointments.
• Work closely with MRI technologists and staff to ensure efficient operations, assist with training and staff support, and help develop and maintain departmental protocols.
• Maintain patient confidentiality and privacy, use two patient identifiers during interactions, and adhere to all regulatory requirements related to Protected Health Information (PHI).

Benefits:

• Tuition Reimbursement up to $6,000 annually

• Company paid Maternity and Paternity Leave

• 5 days of Paid Time Off available upon hire

• Bereavement Leave (includes pets)

• PTO Sell Back Program

• Compassionate Leave Sharing Program (PTO Donation)

• Employee Support Fund, for employees in need of emergency financial support