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Customer Service Representative

22nd Century Technologies, Inc.
Pay Rate.- $18.07/hr on W2
United States, Arizona, Phoenix
Feb 12, 2025
Job Title: Customer Service Representative Pay rate: $18.07/hr on W2 without benefits Duration: 15+ Months (with possibility of extension) Location: 1600 W Monroe St, Phoenix, AZ, 85007 Hours/Week: 40hrs Must have: Customer service experience. Basic accounting experience. Data entry. High school diploma. Payments Experience. Roles and Responsibilities: Responsible for opening, reviewing and sorting incoming correspondence, responding to email requests from internal and external customers. This role will be trained to set up payment arrangements, fiduciaries, data entry for tax clearance, maintenance, debt set off and liens. Will also assist with customer service overflow calls and other administrative support as needed. Required skills: Ability to read and sort incoming correspondence. Effectively communicate both written and verbal. Handle fast-paced work environment. Customer service focus. Ability to use computers at a proficient level to document, input, save and retrieve information; as well as utilize calendar and email applications; and use and follow policies and procedures. Required Experience: Approximately 1-2 years' experience in an accounting and finance environment with heavy emphasis on customer support, utilizing enterprise level platforms to conduct daily tasks 65% to 90% in the work day. Required Education: High school diploma or equivalent.