Senior Coordinator Academic Support Services - College of Arts Science & Education

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Works closely with the Director of Online Learning and departments in the College of Arts, Sciences & Education on initiatives related to online course development that meet the specifications of the degree program, leveraging education technologies, such as Artificial Intelligence, and the success needs of our online students and faculty.

• Works closely with the Director of Online Learning, subject matter experts, and cross-departmental stakeholders to implement initiatives and projects geared towards improving the development, design and delivery of online courses in the College of Arts, Sciences and Education.
• Works closely with faculty developing new online courses and enhancing existing ones to promote the implementation of quality assurance standards, best practices, and AI-driven tools and technologies to elevate the quality and effectiveness of their assigned online courses.
• Collaborate with the Division of IT, ETS, and FIU Online to explore education technologies, including Artificial Intelligence, and evaluate their potential for enhancing online learning experiences within the College of Arts, Sciences, and Education.
• Develops comprehensive training programs, online workshops, and digital resources that help faculty incorporate technological tools, such as Artificial Intelligence, into their online courses, ensuring they can leverage these technologies to enhance virtual teaching and learning.
• Assists in identifying the development needs of online courses/labs and works closely with the Director of Online Learning and FIU Online to find solutions and make appropriate recommendations.
• Assists with monitoring the progress of online courses and programs to ensure the success of students and faculty (i.e., pass rates, online course offerings, capacities, etc.), and makes informed recommendations for AI-related tools and technologies to enhance the success of students and faculty.
• Works closely with instructors, departments, and FIU Online to ensure the design and development of online courses aligns with the academic goals of the college and are progressing in a timely manner.
• Adheres to project or initiative timelines and scope to ensure online deliverables meet established deadlines and budgetary parameters.
• Maintains contact with faculty, staff, Department of IT, Educational Technology Services, FIU Online, and other key stakeholders to support the development, implementation, and continued success of online programs and courses in the college, while integrating AI-driven tools and technologies to enhance online learning, streamline course design, and improve the overall educational experience.
• Adheres to guidelines. University and departmental policies, procedures and guidelines.
• Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

Bachelor's degree and three (3) years of appropriate experience, or Master's degree and one (1) year of appropriate experience.

• Knowledge of online course development and pedagogical best practices, specifically in STEM online course, including lectures and labs.
• Knowledge of Canvas Learning Management System.
• Education in a technology field, instructional design, higher education administration or related area.

Administrative

Begin time: 8:30 AM

End time: 5:00 PM

Criminal Background Check

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

FIU is an equal opportunity provider and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, pregnancy, religion, age, disability, national origin, marital status, and veteran status in its programs and activities. For inquiries regarding nondiscrimination contact FIUs Title IX Coordinator and Director of the Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.