JOB OBJECTIVE:
Oversee all aspects of facilities management including maintenance, housekeeping, laundry, grounds and landscaping, capital projects and construction, and fleet vehicles. Work with other members of the leadership team to develop Saint John's vision and goals, operationalizing strategy to promote our culture while complying with all local, State and Federal regulations.
ESSENTIAL DUTIES:
- Oversee the functions of maintenance (including grounds and landscaping) and housekeeping (including laundry) and facilities communication.
- Lead and mentor the managers of maintenance and housekeeping.
- Develop and operationalize policy and procedure, revising as needed.
- Hire, direct, support, coach, counsel and evaluate performance.
- Develop and implement efficient systems.
- Ensure functionality, comfort, safety, and efficiency of the built environment throughout campus.
- Serve the organization as a member of the Leadership team, collaborating with other leaders to promote cross-departmental partnership, stewardship of resources, and excellence in the provision of services.
- Direct quality assurance efforts and ensure implementation of process improvements as appropriate.
- Coordinate repairs, upgrades, and renovations as necessary
- Negotiate contracts and manager relationships with vendors and contractors for building services.
- Responds directly and timely to residents' requests and inquiries as appropriate.
- Represent Saint John's with all constituents by promoting our culture, vision and values.
All Employees Must Foster Person Centered Care/Professional Integrity and Responsibility
- Act with honesty and openness in all resident/family/ responsible party and employee contacts. Function as Saint John's Communities Ambassadors to maintain a working environment that values respect, fairness, inclusiveness, and integrity. Promote a responsible workplace in recognition and support of the boundaries of people with whom we work and serve.
- Demonstrate commitment to the person-first philosophy that gives residents the power of choice. Function as a community member within the principles and practices that guide care and services through knowing and honoring the person before the task. In this vein, we will:
- Foster relationships between residents, family and staff.
- Know each person as an individual who can and does make a difference.
- Nurture the spirit as well as the mind and body.
- Promote growth and development for all.
- Create an environment that meets the physical, social, emotional, intellectual, spiritual and occupational needs of individuals and the community.
KNOWLEDGE, SKILLS, ABILITIES, QUALIFICATIONS:
- Requires a bachelor's degree from an accredited college or university.
- Requires ten years of facilities management experience including five years in a leadership role.
- Knowledge of federal and state Life Safety regulations for Skilled Nursing Facilities.
- Knowledge of state and local building codes.
- Designation as an engineer, architect, or certification in a trade is desirable.
- Must demonstrate:
- Experience leading process improvement
- A track record of customer satisfaction
- A desire to coach and mentor team members
- Excellent interpersonal skills and emotional intelligence
- Articulate, clear and concise verbal and written communication
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Saint John's On The Lake
Feb 13, 2025