Sr Mgr- AI Strategy and Enterprise Architecture (Hybrid)

Blue Cross Blue Shield of Arizona
United States, Arizona, Phoenix
2444 W Las Palmaritas Dr (Show on map)
Feb 14, 2025
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy.AZ Blue offersa variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements: Hybrid People Leaders: must reside in AZ, required to be onsite at least once per week Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month Onsite: daily onsite requirement based on the essential functions of the job Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per month. This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona. PURPOSE OF THE JOB Drives the Information Technology (IT) Architecture (Solutions Architecture and Data Architecture) structure and operations, and the Artificial Intelligence (AI) strategy for AZ Blue. Collaborates alongside business leaders/areas to explain our architecture structure and AI initiatives to develop short- and long-term strategies and support project deliverables. Works with, and supports, IT leadership to develop a roadmap that focuses on gaps, future state of architecture and AI, as well as optimization of all processes. The Senior Manager will be responsible for overseeing the design, development, and implementation of the company's overall IT architecture, aligning it with business strategy, and specifically integrating AI capabilities across all systems and processes to drive innovation and business value. REQUIRED QUALIFICATIONS Required Work Experience 10 years of experience designing, building, and supporting large IT enterprise environments 10 years of experience designing and supporting large AI initiatives and strategies with IT or similar areas 5 years of experience designing large-scale infrastructure and/or enterprise level solutions 4 years of experience in AI strategy and management driving change on a large scale 3 years of experiences with AI disciplines, such as machine learning, deep learning, NLP, speech-to-text, computer vision, etc. 3 years of experience in IS/business, programming, engineering and/or application management and/or Infrastructure components such as Storage, Servers, Network and Virtualization and/or Data management, BI and/or Data Warehousing projects. 3 years of project management experience Required Education Associate's degree in business, information technology, computer systems, or related field Required Licenses N/A Required Certifications N/A PREFERRED QUALIFICATIONS Preferred Work Experience 5 years of experience in AI solutions and data collection 5 years of experience with designing end-to-end AI models, dashboards and related programming 3 years of experience in an Enterprise Architecture role 3 years of experience with deployment 3 years of experience in a management or leadership role Preferred Education Bachelor's degree in computer science, Information Systems, or related field Preferred Licenses N/A Preferred Certifications N/A ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Ensure integrity of AI and architect solutions and qualified state during their lifetime; conduct product evaluations and tradeoffs. Work with Information Security Services and Corporate Integrity to design with system and application security in mind. Harness cutting-edge AI methodologies, including computer vision and Gen AI / advanced Natural Language Processing, to deliver tangible improvements in all of architect operations. Establish domain specific standards, near/mid-term strategy, and roadmaps (0-18 months), in adherence to, and in support of Enterprise standards, strategy and roadmaps. Assist in creating the vision for future state technologies and architecture and participate in setting Enterprise standards and mid/long-term strategy/roadmaps (18-60 months). Responsible for domain specific content/collateral, based on the EA standards/ methodologies, to document the current state and future state architecture. Lead the architectural design to ensure AI technology is integrated with current and new technologies to meet the needs and objectives of the business. Lead the design and development of the enterprise architecture blueprint, including application, data, infrastructure, and integration layers, with a focus on AI integration. Establish and enforce standards, guidelines, and best practices for enterprise architecture, including AI development and deployment. Educate and influence others in order to gain buy-in on proposed solutions. Provide input to management throughout the project management lifecycle (PMLC). Facilitate communications between IS workgroups and business stakeholders for technical issues and/or major changes; acting as the technical domain subject matter expert. Provide technical guidance to coach and mentor team members; provide performance feedback to manager(s). Stay current on emerging technologies, including AI advancements, to identify opportunities for modernization and innovation on related technologies and best practices. Cultivate a focus on excellence within AI project teams, promoting a culture of technical rigor and collaborative problem-solving. Partner with other IT leaders to establish and maintain responsible AI principles and standards to promote ethical and secure AI utilization. Strategize and steer business development activities, within the business, to deliver impactful AI-driven solutions. Support both IT and the business with implementing AI models, including migrating AI technologies within current systems. Manage a team of architects, engineers, and specialists responsible for designing, developing, and maintaining the enterprise architecture, as well as the associated AI components. Serve as technical owner and IT focal point for related concerns and solutions. Financial Manage use of corporate funds including budgeting, financial management, and reporting. Identify opportunities to achieve administrative efficiencies while maintaining service. Provide capacity planning, forecasting, and budgeting of equipment, software, service, and license needs to support Information Technology and our Business partners. Review software procurement plans for compliance with IT standards and architectural decisions. Conduct vendor negotiations to contain or reduce contract services expense and/or one time purchase expense REQUIRED COMPETENCIES Required Job Skills Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones Intermediate PC proficiency Intermediate proficiency in spreadsheet, database and word processing software Required Professional Competencies Strong knowledge of IT systems, practices and functional units. Strong knowledge of application development, infrastructure and operations. Demonstrated understanding of modern enterprise architecture, hands-on experience with Infrastructure platforms. Integrity and Trust Ability to utilize strong analytical skills, take appropriate risks, while dealing with ambiguity and make effective decisions using available data. Ability to be approachable, develop peer relationships and build synergy with a diverse team in an ever-changing environment Ability to take appropriate risks, using available information. Anticipate downstream technical needs and steer architectural designs to appropriately factor in considerations. Strong analytical skills to support independent and effective decisions. Ability to be customer focused with strong verbal and written communications skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Demonstrated thorough understanding of modern enterprise architecture, hands-on experience with enterprise business intelligence platforms. Be driven for results and work effectively with management, project managers, business analysts, developers, engineers, architects, system administrators, and QA to conceive, design, and deliver successful solutions. Able to operate at highly varying levels of abstraction including business strategy, product strategy, technical design and implementation. Work with all levels of management and functional areas in BCBSAZ and understand the potential implications of system changes to those areas. Ability to be self-aware and emotionally intelligent, able to give and receive constructive feedback and continue self-development. PREFERRED COMPETENCIES Preferred Job Skills Expert knowledge designing highly redundant, scalable, multi-tier enterprise transaction processing systems from front end to back end. Knowledge of HIPAA security and privacy standards. In depth knowledge of healthcare and health plan data structures and business processes and workflows. Preferred Professional Competencies N/A Preferred Leadership Experience and Competencies N/A PREFERRED COMPETENCIES Preferred Job Skills Expert knowledge designing highly redundant, scalable, multi-tier enterprise transaction processing systems from front end to back end. Knowledge of HIPAA security and privacy standards. In depth knowledge of healthcare and health plan data structures and business processes and workflows. Preferred Professional Competencies N/A Preferred Leadership Experience and Competencies N/A Our Commitment AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group. Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.