Services Project Manager - SCALE

Manhattan
United States, Georgia, Atlanta
2300 Windy Ridge Parkway Southeast (Show on map)
Feb 14, 2025
We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place. JOB SUMMARY Coordinate and monitor consulting projects from initiation through delivery. Serve as liaison between Manhattan Associates, Inc. and client to ensure all targets and requirements are met. Ensure projects are completed on schedule and within budget. MINIMUM REQUIREMENTS 5 years of experience in related technical field. Experience working in a client/customer facing role within a supply chain or software organization. EDUCATION REQUIREMENTS Bachelors or foreign equivalent degree in computer science, engineering, business or a related field. Principal Duties and Responsibilities Coordinates all aspects of a product or service offering project for a client, from inception to installation Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration or consulting projects/engagement May work at client site from time to time Typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams Project is typically focused on the delivery of new or enhanced products to improvement of customer satisfaction through the use of technology Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests Typically oversees schedules and budgets to ensure goal attainment Scope of Impact/Degree of Independence - Independently performs assignments to achieve stated objective. Determines and develops approach to solutions. Receives technical guidance only on unusual or complex problems or issues. May be responsible for entire projects having modest scope/impact or portions of projects having considerable scope/impact. Errors in judgment or failure to achieve objectives would typically result in noticeable project delays and material expenditure of resources to rectify. Uses judgment and discretion to determine work priorities, receiving little instruction from others. Problem Complexity/Decision Making Authority - Resolves complex problems where the issues are difficult to identify and facts may be insufficient or misleading. Employs creative and innovative thinking to bring successful resolution to high-impact, complex problems. Approves basic changes to project scope. Client Relationship Skills - Serves as the liaison between MA and client, with day-to-day responsibility for ensuring that the clients achieve quality products and timely services. Requires regular contact with client. #LI-TS1 Committed to diversity and inclusion At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.