Quality Assurance Analyst (CMH Health)

Milliman's CMH Health Practice is seeking an enthusiastic, qualified software testing professional with manual testing experience to join their vibrant, dynamic, and growing practice. In this role, the Quality Assurance Analyst will be part of the Quality Assurance team responsible for designing, maintaining, and executing manual test solutions. This role will work closely with developers and other testers in a highly collaborative environment to analyze and verify system functionality with respect to requirements and contribute to continual improvement in our software development lifecycle.

Who We Are:

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

About This Role:

Our Quality Assurance team is essential in maintaining the reliability and effectiveness of our software. This role focuses on identifying subtle issues that can significantly impact the user experience, ensuring a high standard of quality The individual will be responsible for creating and carrying out detailed testing approaches, ensuring the entire testing process aligns with project requirements and quality standards. This includes evaluating software performance, stability, and compatibility with both existing and/or external systems.

Job Responsibilities:

• Design, develop, and execute test cases based on software requirements and specifications.
• Collaborate with Dev and QA team members to ensure software meets business and technical requirements.
• Identify, document, and track defects using Jira, ensuring clear communication and resolution.
• Perform UI, DB validation, and API functional testing across different platforms and environments.
• Perform smoke, regression, and sanity testing across various environments (QA, UAT, PROD) to ensure software stability and functionality.
• Ensure test coverage by maintaining and updating test plans and test cases as needed.
• Work closely with the development team to ensure defects are resolved and software is released with no issues.
• Participate in release testing, ensuring a smooth and successful deployment process.
• Work on multiple projects simultaneously, managing priorities and deadlines effectively.
• Contribute to continuous improvement of QA processes, documentation, and best practices.

Minimum Requirements:

• Bachelor's degree is required.
• 0-3 years of experience in QA testing roles.
• Solid understanding of test methodologies and manual testing techniques, including functional, smoke, regression, and acceptance testing.
• Familiarity with API testing using tools like Postman and Swagger.
• Ability to document test cases, bug reports, and test results clearly and concisely.
• Detail-oriented with a structured and organized approach to testing.

Competencies and Behaviors that Support Success in this Role:

• Attention to Detail - Ensure accuracy, completeness, and alignment with business and technical requirements.
• Effective Communication - Clearly document test cases, defects, and findings, providing useful feedback to developers.
• Release Testing - Assist in testing software before and after release to confirm stability and proper functionality.
• API Testing - Basic experience testing APIs using tools like Postman, verifying request and response accuracy.
• UI Testing - Validate user interfaces to ensure proper functionality, responsiveness, and consistency across different devices and browsers.
• Database Validation - Perform basic SQL queries to check data accuracy and consistency in the system.
• Collaboration and Teamwork - Work closely with team members to improve software quality and support smooth releases.
• Time Management - Effectively prioritize tasks and manage multiple projects to meet deadlines.
• Adaptability - Stay flexible and adjust to changing project requirements and priorities.
• Test Documentation - Maintain well-organized test cases, defect reports, and test execution records for tracking and analysis.
• Continuous Learning - Passionate, adaptable, and the desire to continually learn new skills.

The Team:

Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issues-from assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care. Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted, comprehensive set of cost guidelines in the industry.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

Location: The person hired for this role will work in a dynamic, hybrid environment, with 3 days per week on-site work required in our Brookfield, WI office on a weekly basis.

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Benefits:

At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit-sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 10 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

The expected application deadline for this job is June 20, 2025.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)