Patient Dining Associate

Sentara
life insurance, parental leave, paid time off, sick time, 403(b)
United States, Virginia, Norfolk
6015 Poplar Hall Drive (Show on map)
Feb 15, 2025
City/State Norfolk, VA Overview Work Shift Rotating (United States of America) Sentara Norfolk General Hospital is hiring a *Patient Dining Associate* to work full-time, 12-hour shifts. (Up to $1,500 Sign-on Bonus for qualified candidates) *Work Full-time, 12-hour shifts, from 7 a.m. to 7:30 p.m. including every other weekend.* Job Requirements: Certified Food Handler's Card (as required by local Health Department) Communication and Service Orientation Skills Required Previous Customer Service Experience Preferred High School Diploma or Equivalent; Experience in Lieu of degree/diploma will be accepted *As aPatient Dining Associate, YOU make a big difference in a patient's stay in the hospital.* This position's primary responsibilities are working with patients on food choices and communicating with nurses on potential diet needs. There are a lot of opportunities to grow in this role. If you desire, there are promotional opportunities such as becoming a Cook or a Supervisor.You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Responsible for patient meal service food on assigned units. Communicates patient food issues/concerns and needs to Food & Nutrition Services and interacts with Nursing regarding patient nutrition needs or requirements. Assist dietitian with monitoring of patients on NPO, clear liquid, and full liquid diets, and records food intake for patients on intake analysis. React accurately and effectively to all changes to ensure efficient timing of services and accuracy of physician's ordered modified diets. Familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Responsible for patient satisfaction on assigned units. Certified Food Service Handler's Card (as required by local Health Department. Benefits: Sentara offers an attractive array of full-time benefits to include: Educational assistance up to $5,250 annually Medbridge access for CEUs and patient home programs Sentara hosted education courses with employee discounts Financial support for certifications Generous student debt program (no work commitment required) Up to 23 days of paid time off (incudes personal, vacation and holidays); Up to 5 sick days annually (based on 40-hour work week); bereavement leave 403(B) with immediate company match, upon hire! 401(A): 3% of annual salary employer contribution (participating divisions) Adoption benefits up to $10,000 Fertility benefits (procedures/medications/IVF) and Surrogacy/Gestational Carrier benefits up to $10,000 combined 4 weeks paid parental leave; caregiver leave up to 2 weeks Paid life insurance (1 times annual salary), short-term and long-term disability Other benefits include medical, dental, vision, auto, home, travel, pet insurance, local gym discounts Wellness programs to include an employee assistance program (mental health support) Click here to learn more about our employee benefits! Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Click here to learn more about Sentara Norfolk General Hospital! Keywords: Patient Dining Associate, Patient Dining, Catering, Food Service, Customer Service, Talroo - food service Job Summary Responsible for patient meal service food on assigned units. Communicates patient food issues/concerns and needs to Food & Nutrition Services, and interacts with Nursing in regards to patient nutrition needs or requirements. Assist dietitian with monitoring of patients on NPO, clear liquid and full liquid diets and records food intake for patients on intake analysis. React accurately and effectively to all changes to ensure efficient timing of services and accuracy of physician's ordered modified diets. Familiar with dietary restrictions on special, modified diets to ensure optimal patient care and satisfaction. Responsible for patient satisfaction on assigned units. Experience in Lieu of degree/diploma will be accepted. Certified Food Service Handler's Card (as required by local Health Department). Qualifications: HS - High School Grad or Equivalent (Required) Food Handlers Card - Certification - Food Service Certification Customer Service Skills Communication, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment.