Solution Architect (SAP SD)

Job Description

Lindt & Sprungli is searching for a Solution Architect (SAP SD) who would be responsible for the overall delivery of the SAP services across the business domains of sales & distribution, logistics execution for the Lindt companies in North America. He/she is responsible for defining, planning, and executing the delivery management functions including System Enhancements & Projects, Process & Change Management, and Service, Incident & Problem Management in the SD / LE domain.

This role requires a deep understanding of SAP solutions, and strong communication and leadership skills. The ideal candidate should be a hands-on professional who enjoys rolling up his or her sleeves working across cross-functional teams to deliver services, meet service levels and mature IT operations.

Essential Functions

• Lead the delivery of SAP SD module for
  
  
  
  • Projects & system enhancements
  • End user support services.
  • System upgrades, migrations & implementation of new functions & features
  
  
  
  
• Coordinate with internal teams, business users, and third-party vendors to ensure alignment on tasks, objectives, and deliverables.
• Monitor work progress, identify risks and issues, and implement mitigation strategies as needed for SD/LE area.
• Build and maintain strong relationships with users and other stakeholders, understanding their business needs and providing solutions that add value.
• Be the primary contact for end users and other stake holders on delivery in SD/LE domain.
• Communicate regularly with various stakeholders and with internal team to provide updates, address concerns, and gather feedback for continuous improvement in SD/LE area.
• Define technical and functional standards and ensure delivered work meets technical, functional, performance and business requirements as well as best practices.
• Lead requirements' definition and convert requirements into program specifications and necessary system documentation.
• Configuration and implementation of the following SAP modules based on business requirements: order to cash, sales & distribution, customer service, logistics execution
• Execute and lead testing process (unit and integration test).
• Application support, facilitate changes, respond to tickets, and train end users.
• Aid in the management of third-party vendors.
• Provide support to management regarding strategy and roadmap planning.

Basic Qualifications

• Bachelor's degree in business administration, Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications is a plus.
• Minimum of 10 years of experience or 2 full implementation cycles in the S/4 modules listed below (or ECC equivalent):
• S/4 HANA SD or ECC Equivalent
• S/4 HANA LE or ECC Equivalent
• Proven track record in configuring and customizing S/4 HANA Sales and Distribution, Logistics Execution management functions.
• Familiarity of the underlying technical underpinnings of SAP.
• Knowledge and understanding of the following end to end business processes: Sales, Customer Service and Order Management, Order to Cash, Logistics and Distribution
• In-depth understanding of SAP SD capabilities including standard order processing, ATP, scheduling agreements, delivery, billing, pricing, intercompany party sales, rebates, customer returns, material determination, account determination, and credit/debit memo processing
• Strong technical expertise in SAP S/4HANA, including the modules SD, LE is required.
• Understanding of the interaction of SD and LE processes with other business processes and SAP modules (mainly FICO, MM, EWM, PP, QM and IBP)
• Significant experience in leveraging full capabilities of SAP core functionalities to keep customizations to minimum.
• Experience in complex SAP environments.
• Integration Experience with 3PL, TMS, Customer Management portal etc.
• Proven track record of successfully managing large-scale SAP implementations, upgrades, and migrations.
• Excellent communication skills, with the ability to effectively interact and influence business users, team members, and stakeholders at all levels.
• Solid analytical and problem-solving abilities, with a focus on driving continuous improvement and delivering value to Lindt business.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Familiar with the core processes of a CPG/food and beverage industry
• Experience with omnichannel, e-commerce platforms and third party logistics is desired
• Flexibility to travel as needed to various company locations.

Personal Skills

• Ability to lead a team
• Strong customer and quality focus, detail oriented
• Team spirit and collaboration at a global scale
• Synthesis and analytical capabilities
• Oral and written communication skills
• Good interpersonal skills

Company Description

Lindt and Sprungli (North America) Inc. is the Supply Chain and Business Shared Services Company supporting the Lindt & Sprungli family of brands (Lindt USA, Ghirardelli Chocolates and Russell Stover Chocolates), headquartered in Kansas City, MO.

Employment by Lindt & Sprungli (North America) Inc. is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, and satisfactory employment and background checks.

Lindt & Sprungli (North America) Inc. is an Equal Opportunity Employer and does not discriminate on the basis of age, race, color, national origin, sex, marital status, sexual orientation and gender identity, disability, veteran status, pregnancy, or any other status protected by law. Principals only, please.