Card Service Quality Assurance Specialist

Staffmark Group
$20.00-$20.00
paid time off, paid holidays, 401(k)
United States, California, San Dimas
Feb 17, 2025
Staffmark is hiring a Card Service Quality Assurance Specialist in San Dimas, CA! If you're detail-oriented and have experience in debit and credit card services, we want to hear from you. Pay: $20/hr Schedule: Monday - Friday In this role, you will be responsible for auditing debit and credit card transactions, ensuring accuracy, and monitoring for discrepancies. You will collaborate with the team to maintain compliance with banking policies and resolve issues promptly while improving quality standards. Responsibilities: Audit new card requests, including debit, credit, ATM, and business cards Review daily, weekly, and monthly department reports Audit lost, stolen, and compromised cards Assist in resolving outstanding items for Card Services and Digital Services Audit address changes for return mail Ensure compliance with regulatory requirements (e.g., Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act) Meet annual certification standards and service goals Perform other duties as assigned Qualifications: Debit and credit card experience required Banking experience preferred Familiarity with Episys, STAR, and FDR systems preferred Proficiency in Word and Excel Strong attention to detail and excellent communication skills Good math aptitude and knowledge of accounting principles Typing speed of 30 wpm and 10-key by touch at 20 wpm High school diploma or equivalent required Benefits: We offer a comprehensive benefits package, including weekly pay, a dedicated local team, employee discounts, referral bonuses, and medical, dental, vision, and 401K options to support you and your family's needs. Ready to make an impact? Click "Apply Now" and we'll connect with you soon! The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.