IT Intern - Technical Writing

Title: IT Intern

Department: IT

Job Type: Temporary Full Time

Location: Remote

Shift: Monday through Friday - 1st

Internship Program Summary

NMS Labs' 9-week intern program for undergraduate college students is designed to provide training, exposure, and experience in a key functional area of our business. Interns will work directly with managers and mentors who will contribute to their professional development while helping them build technical and leadership skills. Interns will have the opportunity to engage in leadership development activities, trainings, lab tours, group projects, and networking events.

Internship Highlights

* 9-week paid internship designed to give practical, real-world experience while working in a leading forensic and clinical laboratory organization.

* The opportunity to work on business specific projects where Interns will gain knowledge and experience to supplement and strengthen their academic skills.

* Interaction with various functional teams and various stakeholders across NMS Labs.

* The assignment of challenging projects and responsibilities that foster innovative thinking and strong problem-solving capabilities.

* Opportunities to participate in group projects and present findings to senior management.

* Accountability to two teams - your respective department and your intern peer group. Department focused responsibilities will account for approximately 85% of your schedule while 15% will focus on professional development sessions, networking activities, group projects, webinars, community service events, etc.

* There are many advantages to being an NMS Labs Intern, but a favorite will be the TGIF program - every Friday during your internship is a half day!

Who you are and what you bring?

* Full time student completing a bachelor's degree in Computer Science or related field.

* Highly motivated student who is ready to apply academic knowledge and principles to an authentic, real-world experience.

* Preferred GPA of 3.0 or higher

* Strong desire and motivation to develop a career as a future business leader

* Strong quantitative, analytical, and problem-solving skills

* Self-motivated, dependable, quick learner who works well with others

* High level of integrity, enthusiasm, and can-do approach

* Detail-oriented and quality focused

* Excellent written and verbal communications skills

* Proficiency with Microsoft Office and Excel, with overall strong digital/tech savvy skillset

* Ability to prioritize workload and self-manage projects, handle multiple tasks, and meet time-sensitive deadlines

* Legally authorized to work in the US on a full-time, permanent, and ongoing basis without requiring sponsorship now or in the future

Company Summary:

NMS Labs has developed an extensive menu of more than 2,500 tests to support clients in forensic, criminalistic, public health and clinical fields. For over 50 years, our clients have relied on NMS Labs for unique testing solutions that demonstrate our company core values of Quality, Integrity, Service, Innovation and Engagement. As we work to increase the company's positive impact on public health and public safety, we are seeking talented professionals to join us for the journey! We invite you to learn more about our company by visiting NMSLabs.com.

What You'll Do

Title: IT Intern

• Assist senior staff in maintaining software applications including Horizon and OnBase.
• Assist senior staff in analyzing problems and requirements
• Assist senior staff in requirements gathering process
• Assist senior staff with technical writing, consolidation and enhancement of internal documentation within Jira Confluence for future leverage by AI agents
• Spend time shadowing members of the IT department
• Participates in group meetings and discussions
• Maintains regular and reliable attendance
• Other duties as assigned

Physical Demands:

* Ability to talk, hear, stand, reach with hands and arms, and use hands and fingers to manipulate instrument/equipment controls, computer keyboard, office equipment, objects, or tools

* Moving from one work location to another to sit and stand, sometimes for extended periods of time.

* Specific vision abilities (with correction) including color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Offers of employment are made contingent upon a nationwide background investigation and urine drug screen with results satisfactory to standards of employment at NMS.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment because of race, creed, sexual orientation, color, religion, sex, national origin, age, marital status, citizenship status, otherwise qualified disability, or protected veteran status (disabled Armed Forces Service medal, recently separated, active duty or campaign badge), domestic violence victim status, arrest record, or predisposing genetic characteristics.