Intern-IT Business Enablement

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

This is a hybrid position, which includes remote work and in-office attendance.

Must be located in PA, NJ, DE, MD, or VA.

Must be willing to travel to the Lancaster, PA area as needed during internship assignment.

Our Internship Development Program is designed to provide Interns with real-world experience in the banking and financial services industry. An internship with Fulton Bank provides opportunity to build essential skills and explore a career path that matches your interests, while gaining valuable insights into the working life at Fulton. In addition, Interns have the opportunity to build their professional network, grow through professional development opportunities, give back to the community, engage with other Fulton Bank Interns, and connect with other employees through our Employee Resource Groups.

Under close supervision with a designated Supervisor, you will be responsible for observing the policies and procedures within a specific area/department of the Bank. Activities and internship duration vary by assignment. Strong academic performance is required. Previous work, leadership experience, and community involvement is preferred.

Start Date : May 2025
• Work Location & Details:
• Hybrid: includes remote work and in-person attendance at our office(s) in the Lancaster, PA area, including the Administrative Services Center (1695 State Street East Petersburg, PA) and Corporate Headquarters (1 Penn Square Lancaster, PA).
• Must express a willingness to attend Internship Program events (mileage reimbursement offered).
• Relocation package/support is not offered for this position.
• Work Hours: 40 hours per week, Monday-Friday. 8:00am - 5:00pm are standard working hours.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Financial Corporation currently or in the future.

• Assists in a wide range of opportunities with tasks in assigned department.
• Performs assigned duties in designated department to acquire knowledge of methods, procedures and standards required for successful performance.
• Completes reports on progress in internship program and gives feedback about program to Manager and Talent Acquisition team. Management feedback must indicate satisfactory progress to remain in Internship Program.
• Intern may also participate in career training/education as needed, as well as corporate events/initiatives.
• Duration of Internship is dependent on individual assignment but will not exceed nine (9) months in total.

Scope of Work:

As an IT Business Services Management Intern, you will be responsible for supporting enterprise application services within the Business Application Management group. You will also be responsible for understanding and delivering solutions that support strategic objectives, while taking action to troubleshoot and solve issues, evaluate the value of user change requests, and assist in monitoring, measuring, and enhancing the service. Other responsibilities include:

• Working with the foundational end user service teams and external service providers to understand the underlying technologies and applications.
• Analyzing, designing, developing, testing, implementing, and supporting enterprise application services.
• Providing technical support for client server based applications.
• Supporting affiliate banks through the remote image capture process.
• Supporting bank customers utilizing business related file transfer services.
• Investigating and documenting root cause analysis of issues.
• Preparing technical reports by collecting, analyzing, and summarizing information and trends.
• Providing recommendations and solutions that can be quickly implemented to correct the problem.
• Translating business requirements into technical solutions leveraging existing systems and automation whenever possible.
• Working closely with Business Relationship Managers, Business Services Analyst, System Engineers, and business partners in managing day to day issues and identifying process improvement opportunities
• Keeping manager advised of progress on all projects on a timely basis.

Required Education: High School Diploma or the Equivalent Experience

• Fulton Bank Interns will be expected to have completed, or are currently enrolled and in the process of completing, a four (4) year college degree from an accredited college/university earning a degree.
• If graduated, must have been within the last 6 months.
• Strong academic performance is required.

Preferred Education:

• Cumulative GPA of 3.0 or higher is strongly preferred.
• Preference will be offered to rising Juniors and Seniors.
• A wide range of majors are considered such as: Information Technology/Systems, Computer Science, Operations Management, Data and Analytics, Risk, and/or other IT or Technical related majors. Specialty is dependent on the requirements/needs of each internship assignment.

Required Experience: 0-6 months

• 0-6 months previous experience will align to the needs of the assigned department/project.
• Experience is demonstrated through former employment or co-op, internship, leadership, or community involvement experience.
• Ideal candidate demonstrates strong interpersonal skills through verbal and written communication, has strong customer service skills, and is a motivated self-starter with drive demonstrating initiative to advance their career.
• Ability to work on multiple tasks/assignments simultaneously, handle and manage a high volume or work, achieve deadlines while producing high quality and accurate products, and work independently and efficiently after instruction has been given.
• Must be able to professionally handle and prepare sensitive and confidential information.
  Technical skills are required with proficiency in the Microsoft Office Suite including Word, Excel, PowerPoint, Outlook.
  

Preferred Experience:

• CIS and background in computers to support application maintenance tasks as well as project support.
• Familiarity or experience with the following software systems/applications is preferred: Microsoft Power BI or similar query/reporting/analytics data intelligence tools, Microsoft Project/Microsoft Project server, Microsoft PowerPoint, Visio.
• Desired to excel in IT field is strongly preferred.

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this temporary position is $17.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.