Provider Payments Assistant

Expected Hourly Pay Rate:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Under general supervision the Provider Payments Assistant will provide support to the department specifically in the area of document management.

Provider Payments Assistant Job Flyer

Essential Duties And Responsibilities

Within the team structure, provide support services to department staff, which include the following responsibilities:

* Distribute work among the support team according to scheduled rotation, pick up mail from the Customer Service Center, troubleshoot when delivery destination is unclear and redirect any misdirected mail. 10%
* Receive documents via Customer Service Center, U.S. Mail, and Interoffice from the satellite office. Date stamp, bar code scan and distribute to department staff per current procedures. 25%
* Receive documents after they are processed for payment and file. File first electronically via scanning images to electronic filing software; then file hard copy documents. 40%
* Provide electronic images and/or hard copies of documents to requestors (auditors and internal requests). Request both retrieval and re-filing of boxes of documents from offsite storage when necessary. 10%
* Provide language translation assistance to Payment Specialists as needed. 15%

Non-Essential Duties And Responsibilities

These duties include tasks that are required, but currently comprise of less than 5% of the daily workflow for this job:

* Prepare documents for off-site storage including boxing, labeling and preparing transmittal sheets. Maintain transmittal sheets for reference when needing to request documents from storage.
* Prepare monthly mailing of payment documents to providers in coordination with the Business Center. In addition, manually mail payment documents that are not sent via Business Center.
* Participate in departmental, agency and professional meetings and workgroups, as assigned.
* Submit reports to management as assigned.
* In coordination with supervisor, complete purchase requests and maintain in an orderly fashion the inventories of department envelopes, forms, printer cartridges, and other office supplies as assigned.
* All other duties that may be required as assigned.

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.