Technical Writer- Electric Drive Trucks- Peoria, IL

Komatsu
United States, Illinois, Peoria
2300 Northeast Adams Street (Show on map)
Feb 19, 2025
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. Job Overview Komatsu is looking for a technical writer with a passion for technical communication, ready to help us redefine the user experience of our customers. The Technical Writer researches, writes, and edits technical information for documents such as operation manuals, service technician manuals, and parts catalogues. They collaborate with engineers, field personnel, trainers, and more to ensure quality information for customers. They ensure that content is accurate, complete, and meets quality and style standards. Supports establishing writing standards and style guidelines. Supports researching innovative new solutions to legacy methods of writing to improve the customer experience. Key Job Responsibilities In this role, the primary focus will be on parts book creation, requiring expertise in: Understanding and compiling parts books. Create parts book illustrations using 3D geometry. Working extensively with spreadsheets, databases, enterprise resource planning (ERP) systems, and parts book publishing and delivery platforms. The ideal candidate will have a strong technical background, excellent analytical skills, and the ability to translate complex data into clear and user-friendly documentation. Oversee creation, revision, and updates to Parts Manuals using Bills of Materials and engineering changes. Manage projects and maintain deadlines. Oversee creation, revision, and updates to Service and Operation and Maintenance Manuals. Study drawings, schematics, CAD data and machines to build visuals for content. Proactively work with subject matter experts to discover and translate relevant information into readable content. Maintain knowledge of emerging technologies and strive to implement workflow improvements. Learn the Electric Drive Truck products, and determine the subject matters needed for technical content. Maintain and enhance technical communication built solutions. Develop cross system integration points. Collaborate with Komatsu IT and third-party vendors for project support and requirements. Lead projects for improving internal and external systems to enhance the customer experience through content development and digital delivery. Qualifications/Requirements BA/BS in related field, or equivalent work experience in technical documentation. Ideal candidates must have a technical background and are familiar with hydraulic, electrical and electrical systems. Ability to research and quickly understand new machine technologies. Excellent writing skills, ability to manage multiple assignments, and work independently and with other technical writers Tech savvy aptitude. Quickly learn new software used at Komatsu for documentation. Microsoft Office proficiency. FrameMaker, Oxygen, Illustrator, Asana, database management and ERP systems. Ability to identify workflow efficiencyimprovements. Strong oral, written, and presentation skills. Up to 10% travelrequired. Pay & Benefits:At Komatsu, your base pay is one part of your total compensation package. This role pays between $64,640 and $80,800 per annum. The actual offer will consider a wide range of factors, including experience and location. Employees may be eligible for a bonus based on overall corporate and individual performance or at the discretion of Komatsu. Benefits: Comprehensive medical and dental coverage, retirement benefits, and reimbursement for certain educational expenses - including tuition. Komatsu benefits programs are subject to eligibility requirements. Learn more about Komatsu Benefits. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.