911 Operator / Police Department / Communications #8648

City of Cape Coral
$37,939.20 - $59,363.20 Annually
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, long term disability, retirement plan, pension
United States, Florida, Cape Coral
Feb 19, 2025
GENERAL STATEMENT OF JOB *About Us* The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships. *Perks and Benefits* Free city-paid employee health coverage, additional for spouse or family City Employee Health & Wellness Center for healthcare services 5 weeks Paid Time Off (sick & vacation) 11 paid holidays Pension plan City-paid life and long-term disability insurance Optional Vision and Dental Plans Tuition reimbursement Gym membership reimbursement And much more! *Qualifications* Education and Experience High school diploma/GED. One (1) year of experience in computer use. Licenses or Certifications Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion. Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion. FCIC/NCIC certificate within six (6) months of hire or promotion. *Key Responsibilities* Monitors and responds in an appropriate manner to 9-1-1 emergency and non-emergency telephone lines and TDD devices for incoming requests for service of the City's law enforcement, fire/rescue and emergency medical agencies. Responds quickly and correctly to calls, assumes control of the conversation in order to obtain accurate information from callers and correctly transfers the information into a computer while talking and assessing the priority of the request for service. Answers all incoming calls to the City's 911 center; disseminates information and performs routine clerical tasks. Perform other related duties as required. Please review the full job description by clicking on the link below. To apply for this position, click on the *"Apply"* button located in the top right corner of the job description window. 911 Operator Job Description *An Equal Opportunity Employer and Drugfree Workplace*