Program Operations Support Manager

SAE Industry Technologies Consortia (ITC), Performance Review Institute (PRI) and SAE International (SAE), deliver shared solutions to industry's common challenges.

Join us and create a higher standard for a better world.

ESSENTIAL FUNCTIONS

Team Leadership & Oversight (35%)

• Lead, coach, and mentor a team of Program Support Coordinators to ensure timely and accurate administrative support for PRI's industry-managed accreditation programs.
• Foster a collaborative team environment focused on high-quality service to internal and external stakeholders.
• Manage Coordinator performance, workload distribution, and team development to align with PRI's organizational priorities.

Program & Stakeholder Support (35%)

• Oversee administrative processes that support Management Council Committees, Task Groups, Staff Engineers, and Program Managers involved in PRI accreditation programs (e.g., Nadcap, MedAccred).
• Coordinate logistics and documentation for audits, committee meetings, and technical working groups.
• Ensure accurate tracking of program activities, including audit milestones, corrective actions, and committee deliverables.

Data & Reporting (Non-Technical) (20%)

• Maintain and monitor accreditation-related data, such as audit timelines, non-conformances, and industry metrics.
• Generate reports and summaries to support decision-making by PRI leadership and stakeholder groups.
• Ensure integrity and consistency of records, using PRI's internal systems (non-IT).

• Continuous Improvement & Communication (10%)
• Identify process inefficiencies and support continuous improvement initiatives that align with PRI's mission of industry collaboration and accreditation excellence.
• Promote clear communication, trust, and innovation within the Program Support team and across departments.
• Escalate emerging issues, risks, or successes to upper management in a timely and solutions-focused manner.

MINIMUM REQUIREMENTS

• Bachelors Degree in business or related field; Will accept experience in lieu of education.
• Excellent analytical skills for identifying opportunities for process improvements and creating workflows.
• Excellent oral and written communication skills.
• Ability to operate a Computer, Microsoft Word, Excel and PowerPoint.
• Effective leadership, management and interpersonal skills.
• Ability to set and meet deadlines.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Ability to travel 10% of the time.
• Ability to work for long periods at a computer/desk.
• Standard office environment.

ABOUT THE ORGANIZATION

Fullsight is an integrated brand of our three primary affiliate companies - SAE Industry Technologies Consortia, SAE International and Performance Review Institute - and their subsidiaries. As a collective, Fullsight enables a robust resource of innovative programs, products and services for industries, their engineers and technical experts to work together on traditional and emergent complex issues that drive their future progress.

SAE IndustryTechnologies Consortia (SAE ITC)enables organizations to define and pilot best practices. SAE ITC industry stakeholders are able to work together to effectively solve common problems, achieve mutual benefit for industry, and create business value.

The Performance Review Institute (PRI)is the world leader in facilitating collaborative supply chain oversight programs, quality management systems approvals, and professional development in industries where safety and quality are shared values.

SAE International (SAEI)is a global organization serving the mobility sector, predominantly in the aerospace, automotive and commercial-vehicle industries, fostering innovation, and enabling engineering professionals. Since 1905, SAE has harnessed the collective wisdom of engineers around the world to create industry-enabling standards. Likewise, SAE members have advanced their knowledge and understanding of mobility engineering through our information resources, professional development, and networking.

EEO CLAUSE

Fullsight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

#PRI

ABOUT THE ORGANIZATION

SAE IndustryTechnologies Consortia (SAE ITC)enables organizations to define and pilot best practices. SAE ITC industry stakeholders are able to work together to effectively solve common problems, achieve mutual benefit for industry, and create business value.

The Performance Review Institute (PRI)is the world leader in facilitating collaborative supply chain oversight programs, quality management systems approvals, and professional development in industries where safety and quality are shared values.

SAE International (SAEI)is a global organization serving the mobility sector, predominantly in the aerospace, automotive and commercial-vehicle industries, fostering innovation, and enabling engineering professionals. Since 1905, SAE has harnessed the collective wisdom of engineers around the world to create industry-enabling standards. Likewise, SAE members have advanced their knowledge and understanding of mobility engineering through our information resources, professional development, and networking.

Fullsight is a shared services group working across three affiliate organizations, SAE ITC, SAE International, and Performance Review Institute (PRI), uniformly delivering HR, IT, Legal, Customer Success, Finance, and Procurement services, which enables us to distribute resources across all parts of our businesses.

EEO CLAUSE

Fullsight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.