MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High school diploma or equivalent.
2. Valid driver's license (Must be maintained during employment period).
3. Obtain certification in CPR/First Aid within 60 days of hire date.
4. Obtain oleoresin capsicum spray (pepper spray) certification within 30 days of hire date *must be sprayed to obtain certification unless authorized by the security manager.
PREFERRED QUALIFICATIONS:
EXPERIENCE:
1. Previous experience in security type role preferred.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.
1. Initiates positive customer service interaction and provides appropriate assistance to hospital patients, visitors and staff to facilitate orderly and efficient access to STJ facilities in accordance with STJ and departmental policies and procedures.
2. Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors and staff.
3. Responds to and assists staff, patients and visitors during emergency situations such as combative people, fire, vandalism, bomb threats theft, automotive incidents, abductions, etc.
4. Provides physical assistance, wheelchair assistance, transport services, escort services and room access for patients, visitors and staff assessing facilities.
5. Manages traffic control through issuing citations for infractions, assisting motorists, investigating incidents, etc.
6.
7. Patrols grounds and facilities as assigned to ensure the safety and security of persons and property.
8. Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime.
9. Provides written documentation of activates, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective, and legible manner.
10.
11. Reports suspicious situations, circumstances, incidents and persons, according to STJ and department policy and procedures.
12. Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues according to STJ and department policy and procedures.
13. Operates hospital-owned vehicles in a safe and responsible manner, 100% of the time.
14. Participates in patient safety training and patient protection, including the needs and methods of reporting medical/healthcare errors and/or abuse.
15. May assist the facilities department with hourly equipment checks on all equipment and other assigned duties, such as snow removal, etc.
16. Other requirements may include: incident reporting, routine building rounds, incident investigation, crowd control, restraining patients, disaster response, domestic disputes, parking enforcement, consistence presence and visibility, media issues, victim assistance, engages in traffic direction, policy enforcement, investigation of alarms, duress, etc. , tire changing, battery jumps, parking rounds, effective radio communication, escorts patients/visitors/staff, gives accurate directions to customers, loss prevention, transport equipment/staff/visitors/patients, post assignments for internal/external surveillance.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ability to sit, stand, and walk for the entire shift and/or double shift.
2. Ability to lift, push, or pull 80 pounds.
3. Ability to tolerate adverse environmental conditions for entire shift and/or double shift.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee may frequently be exposed to outside weather conditions.
2. While performing the duties of this job, employee may be exposed to hostile and/or dangerous people/situations.
SKILLS AND ABILITIES:
1. Ability to effectively perform under stressful situations.
2. Good decision making skills.
3. Ability to organize and maintain document controls.
4. Demonstrates writing skills.
5. Must be a team player.
6. Displays caring and courteous attitude.
7.Ability to maintain confidentiality.
St. Joseph's Hospital of Buckhannon
Feb 19, 2025