Operations Manager - Knoxville, TN

Summary

The Operations Manager will provide operational leadership in our Distribution Center while driving results, executing world class service and maintaining an accurate inventory. By partnering with the General Manager, this position is responsible for safe, timely and efficient shift operations. Trains, coaches and develops staff to ensure a world class level of productivity, inventory accuracy and order fulfillment. Utilize leadership skills to create and promote an environment where employees are engaged, empowered and committed to the success of the company. Will collaborate with the Corporate Director of Operations and General Manager to develop strategies and objectives to maximize productivity and leverage expenses.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Establishes operational procedures for verification of incoming and outgoing shipment accuracy in order to maintain acceptable inventory variances set by management.
• Evaluates the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement of inventory for delivery to our customers while maintaining cost objectives.
• Ensures a safe work environment through education and training, promoting safety awareness and accountability, and adhering to good Human Resource practices.
• Monitor and enhance individual performance through clearly defined expectations, training, coaching and counseling to required results.
• Assesses talent of supervisors and provides feedback for career planning goals and development plans.
• Ensures all policies are adhered to and effectively managed.
• Inspects physical condition of warehouse and equipment daily to ensure safe work environment.
• Responsible for keeping all equipment in good working order by ensuring all preventative maintenance is completed in a timely manner.
• Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, records control and purchasing.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Four-year college degree preferred; or four to ten years related experience and/or training; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Inventory software; Order processing systems; Project Management software and Spreadsheet software.

"Empire is proud to be an equal opportunity employer and a drug free workplace. We are committed to ensuring that all employment decisions are made on the basis of qualification, merit, and business need; without regard to race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status or any other basis covered by appropriate law. "