Product Business Analyst

Sagent
tuition reimbursement, flex time, 401(k)
United States
Feb 19, 2025
Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent! Product Business Analyst Overview: We are a leading mortgage servicing, SaaS-based, financial technology company that thrives on innovation and excellence. We are currently seeking an experienced and highly skilled individual to join our dynamic Product Management team in the role of Product Business Analyst. This position offers a unique opportunity for candidates to play a crucial role in building and maintaining a balanced product/solution portfolio. Your day-to-day at Sagent: Business Analysis and Research: Conduct in-depth research and data analysis of the business landscape, ensuring a comprehensive understanding of complex business requirements. Utilize a strong theoretical knowledge base to autonomously achieve project goals, contributing significantly to the enhancement of our products and services. Functional Expertise and Leadership: Exhibit specific functional expertise, acquired through formal education and extensive work experience. Provide guidance to others as a Lead or individual contributor project manager, demonstrating leadership and technical prowess. Product Design and Enhancement: Identify strategic steps to improve business outcomes for our products and services, leading the design of new features for seamless implementation. Champion the creation and design of innovative features, actively contributing to the evolution of our product portfolio. Impact Analysis and Decision Support: Analyze and evaluate the impact of implementing new features, offering critical insights to support strategic decision-making. Identify and assess business opportunities, making informed recommendations to drive continuous improvement. Cross-Functional Collaboration: Collaborate effectively with leadership at all levels and across departments, fostering cross-functional cooperation and communication. Work seamlessly with all levels of leadership to ensure alignment of product strategies with broader organizational goals. We would love to hear from you if you have: Completion of four years of college in a relevant discipline and four years of experience in a related field. Experience will be considered in lieu of a degree. Proven experience in business systems analysis. Excellent analytical and problem-solving skills. Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment. Strong presentation abilities. Experience in evaluating new applications and identifying systems requirements. Experience in impact analysis, ensuring alignment of new features with strategic business objectives. Knowledge of IT developments and business requirements. Ability to act as an effective liaison between IT and business units. Planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis skills. Knowledge of user experience principles. Additional Skills/Technical Knowledge Preferred: Experience at a mortgage servicer and/or financial technology. Ability to demonstrate knowledge in one or more mortgage servicing domains including but not limited to: general Mortgage Servicing, Compliance, Legal, Escrow, Cash, Delinquency, Loss Mitigation, Bankruptcy, Foreclosure, REO, Loss Analysis, Claims & Servicing Transfers. Knowledge of a mortgage servicer's typical technology ecosystem including servicing systems, default systems, workflow management, document repositories, ancillary systems, vendor integrations, data integrations, data warehouses and more. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nationalorigin, disability or protected veteran status.