Manager - Gas Support Operations, Work Management

Consolidated Edison Company of New York
$105,000.00 - $150,000.00 / yr
United States, New York, Bronx
Feb 19, 2025
Overview The Support Manager will be responsible for overseeing a team of employees providing support to the Gas Operations organization. The manager will oversee a large volume of vendor billing and will work closely with FP&A to ensure the accuracy of the organization's financial data. In addition, the manager will ensure compliance with the Organization's Contractor Oversight Program. The manager will also serve as the Vehicle Coordinator for Gas Operations and will be responsible for monitoring Tolls/Best Pass, tracking vehicle and camera violations, and maintaining accurate records of vehicles assigned to the organization.The Manager will perform other duties and special projects when required. The Manager must be independent, possess excellent interpersonal skills, interface and interact with internal and external customers and make decisions to resolve various issues in accordance with Company Policy and procedures. Responsibilities Core Responsibilities Responsible for the development and ongoing monitoring of the departments operating budget and the correlation of financial and operational information to improve the overall performance of the department. Interact with representatives from various organizations, including cost management, project management, work management, Engineering and Operations to understand organization wide goals, derive analytics and report on progress to target. Oversee monthly accrual process. Review productivity reports to identify any discrepancies with units and ensure that all unit are captured in a timely manner. Identify and recommend work practice changes that can be implemented in the operating areas so that work functions are performed more efficiently and effectively as it pertains to the organization's financial goals and regulatory compliance. Monitor Best Pass/Toll usage and ensure organization-wide compliance with Best Pass usage. Monitor vehicle and camera violations for the organization. Assist GM/Support Manager and field forces as needed, perform special projects, and attend various committee meetings with regards to the design and implementation of new automated systems that will aide in productivity improvements. Act as the localized expert with regards to implementing and instructing area personnel with the usage of such systems. Coordinate with other departments, when necessary, to obtain information needed for the efficient operation of the department and Gas organization. Develop innovative and effective strategies to improve the way we do business, partner with the operating areas to implement change, and lead and manage a team to ensure successful execution of these strategies. Qualifications Required Education/Experience Master's Degree and 2 years of full-time related work experience or Bachelor's Degree and 3 years of full-time related work experience. Relevant Work Experience 3 years work experience in developing and monitoring budgets, programs and goals. Required Experience of Con Edisons General Accounting systems, Oracle, BI, and units or work philosophy. Required Minimum of 2 years of Supervisory experience. Preferred Solid background knowledge of the Company's Gas Distribution System with experience in Engineering, Contract Administration, Major Construction Programs and mitigation of their impact on affected areas. Preferred Skills and Abilities Effective conflict management skills Ability to lead/manage others Strong written and verbal communication skills Well organized, detail oriented and flexible to handle multiple assignments Licenses and Certifications Driver's License Required Physical Demands Ability to push, pull, and lift up to 25 pounds Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Additional Physical Demands Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.