Manual Testing Analyst

ABOUT THE ROLE:

• The Senior Manual Testing Analyst role is responsible for identifying, analyzing and reporting defects in software applications/products. The objective is to ensure that the software application/product behaves as intended, meets business requirements and is reliable for end-users. This role is critical in the software testing process by executing manual tests to ensure the desired behavior of software applications and products. The individual collaborates with cross-functional teams to understand requirements and develop a test plan that covers functionality, usability, performance, compatibility, security, and other aspects of software. The incumbent communicates results to relevant stakeholders to ensure timely and quality software releases. Ultimately, this role is to thoroughly test software applications/products manually before release to ensure compliance with the user's requirements and to identify any potential defects that could affect user experience or software efficiency.

WHAT THE ROLE WILL DO:

• Analyze the software application/product specifications, requirements and user stories, and identify potential risks and areas for improvement
• Develop a test plan and test cases/scripts in alignment with acceptance criteria and application requirements
• Perform manual testing of functionality, usability, performance, compatibility, security and other aspects of software
• Develop and implement efficient defect tracking and reporting mechanisms, and provide feedback to senior testers on any issues or inefficiencies in the process
• Produce status reports and metrics related to the testing process
• Perform analysis related to enhancements to the application
• Review and maintain all project documentation in accordance with department procedures
• Work closely with developers, business analysts, project managers and other stakeholders to ensure timely and quality software releases
• Stay up-to-date with industry trends, best practices and emerging technologies

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position has a hybrid work schedule with three days in the office and the option for working remotely two days.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The
Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Education

• Required
  
  
  
  • Bachelor's Degree in Computer Science or a related field. In lieu of a degree, at least 3 years of experience in software testing
  
  
• Preferred
  
  
  
  • Certifications in Quality Assurance
  
  

Skills and Experience

Knowledge & Experience

• 2-4 years of experience in manual testing of software applications/products
• Moderate understanding of software testing methodologies, processes, tools and techniques
• Knowledge of operating systems, databases, web technologies, APIs and scripting languages
• Experience in documenting test cases, tracking defects and reporting test results
• Experience in manual testing of web, desktop or mobile applications/products
• Ability to work independently and in a team environment
• Strong communication, problem-solving and analytical skills

Preferred

• Experience with Adobe Experience Manager (AEM)
• Working knowledge of CI/CD pipelines configuration and use, ex. (Jenkins, Github Actions)
• Ability to review automation results to identify defects in either product or test code.
• Working knowledge of tools such as Postman, Browser Dev Tools, Traceability / Monitoring Software (Dynatrace, Datadog, etc)

Technical Skills

• Software Development Lifecycle (SDLC) Methodology
• Project Management Methodology
• Test Management Tools
• Software Testing & Quality Assurance Methodologies & Tools