Analyst, Channel & Account Operations

About Pacira

Pacira BioSciences, Inc. is a leading provider of non-opioid pain management and regenerative health solutions dedicated to improving outcomes for health care practitioners and their patients. Our in-depth knowledge of non-opioid pain management, coupled with our passion for advancing patient care, drives our commitment to providing solutions that address unmet medical needs and improve clinical results.

Why work with us?

Rarely do you have an opportunity to do work that really matters. What drives us is our mission. What makes us successful are our people. At Pacira, you are part of an inclusive culture that fosters collaboration, growth, and innovative thinking - a place where you can make an impact and help change the standard of care in non-opioid pain management. Be part of our movement, let's pursue excellence together.

Summary:

The Analyst, Channel & Account Operations will support the Senior Manager in optimizing customer-facing and distribution processes. This role is instrumental in tracking performance metrics, managing account orders, and facilitating cross-functional communication. By ensuring seamless channel and account operations, the Analyst will help drive business efficiency and customer satisfaction.

Essential Duties & Responsibilities:

The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned.

* Track and report on Specialty Distributor / Specialty Pharmacy programs to monitor effectiveness and performance.
* Support pricing negotiations and channel loading activities to optimize distribution.
* Manage customer portal tools and assist in strengthening field-to-customer relationships.
* Maintain detailed logs of incoming requests, including new account activations, evaluation kit requests, demo kit replenishments, and returns/replacements.
* Generate and present performance reports to leadership, providing insights for strategic decision-making.
* Collaborate with internal teams to develop tools and resources that enhance operational efficiency.
* Assist in project management efforts related to key operational improvements.
* Partner with Area Managers (AMs) to understand market dynamics, best practices, and operational challenges.
* Support the commercial team in designing and executing distribution strategies.

Supervisory Responsibilities:

This position will not have supervisory responsibility.

Interaction:

This position will work closely with internal departments, such as Marketing, Field Sales, Market Access, Strategic Accounts, Medical Affairs, and with external consultants.

Education and Experience:

* Bachelor's Degree required.
* 1-3 years of relevant industry experience within areas such as sales operations, business analytics, or trade. *
* Experience in the hospital segment or with surgical-based medical device products is a plus. * Advanced experience in database software, including Microsoft Excel and Access, with demonstrated proficiency in data analysis and management.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities:

* Excellent written and verbal communication skills, with a demonstrated ability to work cross-functionally.
* Strong organizational skills and attention to detail.
* Demonstrated ability to manage multiple projects and prioritize tasks effectively.
* Proactive problem-solver with strong analytical skills.
* Proficiency in MS Office, including Word, Excel, PowerPoint, and Outlook.
* Ability to travel as needed. Ability to travel up to 5%

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to navigate the office environment safely. Ability to travel, including overnight, is required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Position will be based in a typical office setting with staff in cubicles, noise level is moderate with consistent printer, telephone ringing and conversation.

• Medical, Prescription, Dental, Vision Coverage
• Flexible Spending Account & Health Savings Account with Company match
• Employee Assistance Program
• Mental Health Resources
• Disability Coverage
• Life insurance
• Critical Illness and Accident Insurance
• Legal and Identity Theft Protection
• Pet Insurance
• Fertility and Maternity Assistance
• 401(k) with company match
• Flexible Time Off (FTO) and 11 paid holidays
• Paid Parental Leave

EEO Statement: Pacira is proud to be an Equal Opportunity Employer and does not discriminate against applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), veteran status, disability or genetic information, or any other characteristic protected under applicable federal, state, or local law. At Pacira we are committed to intentionally cultivating a culture of inclusion where all feel welcomed and valued for their background, perspectives, and experiences. We hold one another accountable to promote trust and transparency in support of our communities and collective purpose.
Agency Disclaimer: Pacira Biosciences, Inc. (Hereafter, Pacira) does not accept unsolicited resumes from recruiters or employment agencies in response to the Pacira Careers page or a Pacira social media post. Pacira will not consider or agree to payment of any referral compensation or recruiter fee relating to unsolicited resumes. Pacira explicitly reserves the right to hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Pacira