Sr. Director, Food Services

About:

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

The Senior Director, Food & Beverage will be responsible for all Bloomingdale's food and beverage operations in the portfolio as well as developing a clear vision for integration into the retail environment. These responsibilities include advising on third party and leased partners in the food and beverage space. The Senior Director will lead a team to ensure day to day operations, team development, and the delivery of a brand experience to drive foot traffic and increase dwell time. This position reports to the Director of Stores.

Essential Functions

• Responsible for P&L results and key performance indicators for the Food & Beverage division
• Responsible for all Food & Beverage matters, including concept development, restaurant operations, and external partnerships
• Partner with Store teams to ensure the integration of our Food & Beverage division into the customer experience
• Cultivate a customer centric culture; be a vocal advocate for needed improvements to support the in-store customer experience
• Collaborate with Central partners to localize concepts, menus, and environments to the store customer
• Effectively communicate priorities information to ensure leadership is aligned and equipped to maximize opportunities
• Set clear expectations for leadership behavior and accountability for results; empower others to make decisions
• Lead by example as an active coach, providing ongoing feedback and guidance
• Develop and ensure execution of process standards to deliver consistent results and ensure financial success
• Ensure that sanitation and maintenance standards are met
• Work with Asset Management team to ensure proper R&M as well as coordination of upgrades,

Qualifications & Competencies

• BA or BS Degree, preferably in Culinary Arts
• 10+ years of multi-unit full-service restaurant or high-end retail food management experience
• Entrepreneurial mindset. Forward thinking
• Customer experience orientation
• Understanding of P&L statements, inventory systems, receiving protocols and business financial reporting
• Working understanding of food and supply cost and controls, including labor cost and controls
• Excellent leadership skills, with the ability to work, influence across functional lines and at many levels. Extensive experience leading in a dynamic, fast paced environment
• Outstanding communication skills, with the ability to present information in all situations, and all levels of internal and external business partners. High level of confidence
• Strong collaboration and relationship orientation: Ability to build partnerships with key business stakeholders to identify opportunities to leverage smarter decision-making across our organization. Collaboration skills are critical
• Ability to effectively plan, execute strategies, and juggle multiple projects - can identify primary and secondary objectives, prioritize tasks, and communicate timeline and actions needed to stakeholders. Ability to monitor and maneuver workflow to achieve priorities.
• Maintains confidentiality and security of sensitive company information
• Proficient computer skills, including Microsoft Suite (Excel, Word, PowerPoint)
• Ability to work a flexible schedule based on business needs

This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's