Technical Support Assistant (Hybrid Schedule)

SDG&E is not just an energy company, we are the architects of a brighter, cleaner future. Our employees power everyday life for 3.7 million people - bringing the energy to support their passions, ambitions, and the heartbeat of our community.

We call Southern California our home. It's where we chase our dreams and raise our families. That's why the people who live here deserve an energy company unlike any other, and that's why every day, SDG&E employees strive to be at the forefront of innovations to reduce emissions, modernize the electric grid, and enable our customers to make the transition to clean technologies. We're redefining sustainability, advancing zero-emissions solutions, and driving the electric vehicle revolution.

It takes the best to build the best - join us!

Primary Purpose:

Produces construction quality design job packages for gas and electric work orders related to the company's gas and electric facilities.

Duties and Responsibilities:

• Uses AutoCAD and other drafting systems to produce construction quality design job packages for gas and electric work orders related to the company's gas and electric facilities.
• Uses DPSS to analyze costs and construction contingencies and interpret rule applications governing costs and cost responsibility.
• Prepares process flow maps, spreadsheets, word processing documents, presentations, etc. in support of process design.
• Assists in developing, verifying, and processing technical data for the purpose of analysis. Recommend improvements. Prepare and check specifications. Inform administrative personnel as to discrepancies or inconsistencies.
• Develops and monitors project data. Reviews and ensures assigned project schedule deadlines are met. Prepare engineering records and routine reports. Conducts surveys. Maintains computer files as specified.
• Performs other duties as assigned (no more than 5% of duties).

Hybrid Schedule:

• Although the schedule may vary, typically this will allow the employee to work onsite three days per week and remotely on the remaining workdays.
• Must reside in Southern California or be willing to relocate upon hire.

Required Qualifications:

• High school education or GED equivalent required.
• 2 years experience involving mapping and drafting of pipelines and under ground electric systems.
• Knowledgeable in basic trigonometry and algebra, design and drafting principles of utilities, cost estimating, and utilities construction methods and procedures.
• Working knowledge of AutoCAD is a must.
• Excellent written and oral communication, team work and customer service skills.
• Organization and time management skills are required.
• Computer skills in Company supported software are recommended.

Preferred Qualifications:

• Other College level courses desirable.
• Familiarity with computer systems such as DPSS and CISCO is desirable.
• Knowledge of customer service activities and SDG&E internal processes are desirable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Note: SDG&E strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

SDG&E offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.