Retail Area Manager

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

The Retail Area Manager is responsible for providing strategic and operational leadership of branches within their assigned metropolitan market. The position is responsible for overseeing sales and service functions, financial performance, customer experience, compliance, employee effectiveness and engagement. The Retail Area Manager aligns and develops teams to achieve collaborative high performance, implement initiatives and attain objectives and goals of branches within their area while demonstrating the Bank's Mission, Vision, Purpose, Experience Expectations, and Values. Performs other projects and duties as assigned.

Essential Functions, Duties, and Responsibilities:

* Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.

* Leads market management efforts customizing tactics to analyze the market, identify target groups, develop, implement and track action plans to optimize market potential.

* Implements strategy, assesses and monitors performance, recruits, trains, coaches, motivates, manages and evaluates teams to meet and exceed service and sales goals as outlined by Bank leadership.

* Responsible for analyzing, aligning and optimizing the use of resources to meet the operational needs of each branch.

* Oversee branch financial performance and leads sales meetings coaching employees on effective sales strategies and managing achievement of sales objectives.

* Trains Branch Managers on leadership techniques, performance management and employee engagement.

* Directs customer experience and branch efficiency efforts identifying opportunities for improvement, removing obstacles, providing coaching, resolving problems, implementing processes and initiatives.

* Oversees safety, security and compliance activities for assigned branches.

* Represents the Bank in business development efforts, on joint business calls with Branch Managers and other lines of business, at networking and community functions.

* Develops partnerships and collaborates with other line of business leaders to attain mutual goals and better serve customers.

* Responsible for achievement of market objectives, service and sales goals as set by Bank leadership.

* Practices ethical sales behaviors in accordance with Ameris' core values of Integrity and Honesty; always acts in the best interest of the customer when offering additional products and services.

Required Knowledge, Skills and Competencies:

* Highly motivated team-player with ability to develop and maintain collaborative relationships.

* Strong written and verbal communication skills.

* Knowledge of banking policies and procedures.

* Ability to analyze local market, identify prospects, develop, and execute sales techniques and strategies.

* Intermediate PC proficiency.

* Intermediate proficiency in Google Docs and Microsoft Office products.

Industry and Work Experience:

* 10 or more years of retail banking experience, including experience as a Branch Manager.

* 10 or more years of supervisory or leadership experience.

* 10 or more years of successful sales management and business development experience.

* 5 or more years of branch operations experience.

* 5 or more years of consumer credit experience.

Academic:

* High school diploma or GED required.

* Bachelor's degree in finance preferred.

Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
• Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups

Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers' Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.