New

Product Researcher

Dude Solutions Inc.
United States, North Carolina, Raleigh
Feb 24, 2025
Product Design Researcher Who we are Brightly, a Siemens company, is a leading provider of cloud-based operations management software to optimize facilities, assets, and workflow. We empower our clients and our people, combining innovative technology with operational insight to transform the places we learn, live, heal, work, and play. We're both proud and humbled to play a role in the daily operations of so many clients, and we look forward to continually drive innovation, efficiency, and safety throughout the markets we serve. About the job We are seeking a strategic and impact-driven Product Design Researcher to uncover deep insights into user behaviors, needs, and motivations that shape our products. You'll collaborate closely with cross-functional teams to create customer experience maps, journey maps, and ecosystem mappings, ensuring a seamless and intuitive user journey. As a key member of the Product Design team, you will tackle complex challenges and translate research into actionable, user-centered solutions that drive meaningful outcomes for our clients across manufacturing, education, healthcare, and government. Beyond your expertise, we value curiosity, collaboration, and a passion for problem-solving. If you thrive in a fast-paced, high-growth environment where research and design drive innovation, Brightly is the place for you. Join us and help shape products that make a real impact on the people and industries we serve. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html. The pay range for this position is <$90,000 - $135,000>. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location. What you'll be doing * Product Research Leadership: Design, plan, and execute comprehensive user research studies utilizing both qualitative and quantitative methods to uncover actionable insights. * Creation of Experience Maps: Collaborate with stakeholders to develop customer experience maps, journey maps, and ecosystem mappings, ensuring a holistic understanding of user interactions. * Cross-Functional Collaboration: Work closely with product managers, designers, engineers, and other stakeholders to integrate research findings into product development and strategic decisions. * Advocate for User-Centric Design: Champion the importance of product design and research across the organization, ensuring user insights are at the forefront of product strategy. * Educate and Coach: Guide and mentor team members and stakeholders in best practices for user research, fostering a culture of continuous learning and empathy-driven design. * Synthesize and Communicate Insights: Translate complex research findings into clear, actionable recommendations and present them to diverse audiences, including senior leadership. * Stay Abreast of Industry Trends: Keep up-to-date with the latest research methodologies, tools, and industry trends to continually refine and enhance our research practices. What does success look like? You deeply understand user needs, immersing yourself in their challenges to ensure our products help them achieve their goals. You actively collaborate with internal and external stakeholders to integrate research into product strategy, driving research-backed decisions that enhance the user experience. You engage cross-functional teams-including Product Design, Product Managers, Data Scientists, Product Operations, and Client Services-fostering open dialogue and ensuring solutions align with business and technical requirements. You work closely with engineers, sharing design rationale and aligning on technical feasibility. You lead interactive workshops with Engineering to define long-term design vision and break it into actionable, iterative steps. What you need Qualifications & Experience Bachelor's degree in HCI, Cognitive Science, Psychology, Behavioral Economics, Anthropology, Statistics, or a related field-or equivalent practical experience. 5+ years of UX research experience, with at least 3 years working on complex enterprise products in a SaaS, marketplace, or agile B2B environment. Experience conducting research for both web and mobile applications in applied settings. Strong proficiency in user interviews, usability testing, surveys, and contextual inquiries to uncover actionable insights. Skilled in research and design tools such as Figma, Miro, Maze, and Dovetail, or similar platforms. Proven ability to collaborate within cross-functional teams, integrating research into product strategy. Excellent analytical skills, with the ability to translate complex data into clear, actionable insights. Strong communication and presentation skills, effectively articulating findings to diverse stakeholders. Proactive mindset with a passion for advocating for user needs and driving user-centered design solutions. Willingness to travel up to 15% as needed. Behavioral Competencies Strong conviction in UX research decisions while remaining open to feedback and collaboration to achieve the best outcomes. Thrives in challenges, overcoming setbacks with creativity, persistence, and an innovative mindset. Takes ownership, leads by example, and drives initiatives with enthusiasm and conviction. Outgoing, collaborative, and adaptable, with a positive attitude and the ability to influence and inspire others. Shine Brightly We are always looking for people that bring new perspectives and life experiences to our team. It's the diversity of those people and their ideas that inspire innovation that runs through everything we do. At the core of our unique culture are our people - so we expect our candidates to have all the "right stuff". If you are a big thinker, have a passion for technology and great people, embrace creativity, and are genuine in both words and actions, then get ready to do something incredible. Join our team and shine brightly! Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form . If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here . Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here . California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here . Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.