New

COMMUNITY MANAGER

Compass Group
life insurance, paid time off, retirement plan
United States, New York, New York
101 Barclay Street (Show on map)
Feb 25, 2025
Flik Hospitality Group Salary:$67000/Year Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary The primary function of a Community Manager is to provide the highest levels of client care and service to employees working in free addressing environments in order to maximize the employee experience when utilizing Workplace Excellence spaces. A Community Manager is to take full ownership of all office management operations and act as a neutral party encouraging neighboring business lines to adhere to free addressing, corporate shared workspace, & clean desk guidelines and policies. The floor manager is there to ensure that the working floor operates as smoothly as possible, so that employees are not distracted from their own work by having to deal with office management related issues. The role will act as a 'One Stop shop' for facilities and free addressing issues. The scope of activities is extensive and should be aimed at supporting the floor users and enhancing the working environment. Personal profile: You are an up-beat individual with integrity and a can-do attitude. You are passionate about delivering brilliant service and take responsibility for your contribution to the team. Job responsibilities * Preventative break/fix review & reporting (lights, HVAC, Plumbing, Janitorial, flooring, furniture, equipment, etc) * Support of Clear Desk Policy * First level AV support * Ensuring property management global standards are met by assisting with implementing of best practice * Monitoring of service delivery & customer satisfaction * Preparation of monthly reports for client, including supply of statistics for key services * Manage of floor storage * Ensure management and completion of all raised/identified issues * Manage stationery for centrally managed spaces and IT repair requests * Assist with Follow Me print * Suggest solutions to issues and work with the workplace solutions team to deliver * Assist with moves * Log calls for issues to suppliers * Liaise with suppliers to ensure timely issue resolution * Act as the first point of call for staff with any maintenance/fabric issues * Build relationships with all partners on your floors * Build strong relationships with key contact groups * Dealing with complaints in a timely manner * Provide a regular update to nominated 'floor partner and floor contacts' on issues using branded communications. * Ensure all issues are communicated to all employees where necessary. Key Competencies * Proficient in Microsoft Office * Proactive mindset to anticipate and support changes in our business * Keep abreast of industry trends and share information with staff * Exceptional customer service abilities * Communication skills * Basic IT & AV skills * Results and Quality Focused * Relationship building * Self Motivated * Team player * Service Excellence Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID:1400878 Flik Hospitality Group HILARIA KWAKUMEY [[req_classification