Position Information
| Posting Number |
PG194928TM |
| Position Number |
48SM47 |
| Position Type |
Temporary |
| Essential Job Duties |
Individual will assist the department on daily tasks and projects including processing of demographic and engagement data update requests in database of record, Lobo Ascend on Salesforce. Position will also be responsible for providing exemplary customer service to university partners in a timely and professional manner, processing and communicating completion of help desk tasks on a daily basis, responding and escalating issues and/or questions to appropriate leadership as necessary. Research and verification of new verifiable data, and identification of accurate demographic information, including address; email; phone; employment; relationships; and life event data will also be key to position. |
| Is Time Limited |
No |
| If Yes, Appointment Length |
|
Department Information
| Job City & State |
Raleigh, NC |
| Department |
|
System Information
| Classification Title |
Temporary-Clerical |
| Working Title |
UTS - Temporary Biographical Specialist at NC State |
Requirements and Preferences
| Work Schedule |
Monday - Friday, 25 hours a week |
| Other Work/Responsibilities |
|
| Minimum Experience/Education |
Minimum Education:
- High school diploma or equivalent required.
- Some college coursework in business, communications, or a related field preferred.
Minimum Experience:
- 1 year of experience in data entry, customer service, or research-based roles.
- Familiarity with databases or data management systems.
- Experience using Microsoft Excel for data management.
- Strong communication skills and experience interacting with customers or stakeholders.
- Basic understanding of Salesforce or similar CRM platforms is a plus, but not required.
|
| Department Required Skills |
- Data entry experience
- Customer service experience
- Research experience
- Critical thinking
- Time Management
- Excel experience
- Computer expertise
|
| Preferred Years Experience, Skills, Training, Education |
- Database experience
- Salesforce experience
- Higher education experience
|
| Required License or Certification |
none |
| Valid NC Driver's License required? |
No |
| Commercial Driver's License Required? |
No |
Recruitment Details
| Anticipated Hiring Range |
$18.00/hourly |
Applicant Information
| Quick Link |
https://jobs.ncsu.edu/postings/215428 |
| AA/EEO |
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |
|
North Carolina State University
$18.00/hourly
Feb 25, 2025