Supervisor, Clinic/Practice (per diem)

Brigham and Women's Hospital
United States, Massachusetts, Boston
45 Francis Street (Show on map)
Feb 25, 2025
Summary Coordinates and oversees day to day administrative tasks. Supervise clinic workflow and practice operational duties to include managing weekend staffing coverage for call outs. Essential Functions Responsible for Greeting patients scheduling procedures, restocking unit supplies, calling patients with pre-op instructions, billing, training new staff (when necessary). Monitors/coordinates managed care/billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues. Oversees purchase orders, petty cash and check requests. Maintains and orders office supplies and equipment. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Does this position require Patient Care (indirect/direct)? No Education Associate's Degree Related Field of Study preferred High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience supervisory experience 0-1 year required experience working in an academic healthcare environment 2-3 years required Knowledge, Skills & Abilities Strong understanding of all Office Suite. Strong communication and organizational skills. Strong and proven leadership skills. Ability to work with staff of all levels. Excellent time management skills. Generally Accepted Accounting Principles. Ability to adapt to multiple and rapidly changing priorities and deadlines. Additional Job Responsibilities Greeting patients Scheduling procedures Restocking unit supplies Calling patients with pre-op instructions Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.