New

Bank Operations Manager

First American
sick time, 401(k)
United States, California, Santa Ana
1 First American Way (Show on map)
Feb 25, 2025
Who We Are Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Manages and sets priorities for the daily operations of the Client Services and Bank Operation department while assuring compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations in the context of their responsibilities. HOW YOU'LL CONTRIBUTE Reconciles processing escalations, oversee daily monetary balancing activities Lead process improvement efforts to improve operational efficiency and manage risk. Mentors, provide goals and conduct employee performance reviews and provide ongoing performance feedback Develop and maintain relationships with key clients, external banks, auditors and regulators. Review policies and procedures to ensure compliance with all state and federal banking regulations. Participate in audit activities including government regulatory audits, internal and external audits (e.g., BSA/AML, SOX, GLBA, IT) and compliance reviews. Participate in BCP/DR program management for the bank WHAT YOU'LL BRING Required Education, Experience, Certification/Licensure Bachelor's degree An undergraduate business degree in accounting, management, banking or economics. 8-10 years of directly related experience with 3-5 years demonstrated experience in a supervisory /management role. KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Extensive experience with high-volume banking operations center including transaction processing, cash management, regulatory requirements and client relations. Ability to work independently with the confidence to make key monetary decisions quickly. Extensive experience and understanding of state and federal bank regulations. Ability to coach, train and motivate staff. Reacts well under pressure Experience with risk management. Strong written and verbal communication skills. Exceptional problem solving and analytical skills Job Complexities Requires the ability to be self-sufficient and the confidence to make key monetary decisions quickly. Receives assignments in the form of objectives and establishes goals and assigns resources to meet schedules and goals. Supervision Received or Extended Work is reviewed in terms of meeting product, project, or operational objectives, quality, schedules, and budgets. Responsible for managing 2- 4 supervisors. Impact Interacts daily with subordinates and/or peers as well as clients, vendors and external financial institutions. Works with several resources including COO to devise or modify department processes and procedures. Errors have the potential to have The pay range for this role is $89,950.00 - $110,550.00 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed. Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.