Principal Admit Worker

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

The Department of Psychiatry & Human Behavior at UCI School of Medicine seeks to advance understanding, prevention and treatment of psychiatric conditions affecting children, adolescents and adults through education, training, research and clinical care.

The Principal Admit Worker (PAW) is the first contact to our patients when they come in the door, so their individual professionalism, friendly and accommodating personality is essential to the success of the Patient Experience. The PAW provides customer service to all ages of patients who seek and obtain medical services. The candidate is instrumental in facilitating patient flow in the clinic. The PAW works with multiple disciplines to manage the day to day functions. HIPAA is a primary concern of all staff, and must be respected and is expected to be followed. Using multiple UC Irvine electronic and paper registration systems the candidate greets patients, determines insurance eligibility, schedules, reschedules, cancels and confirms appointments, follow through on messages to MDs and back to patient when directed. The candidate is responsible for insurance co-pay and deductible, as well as self-pay collections. They must have proven cash handling skills with accurate daily reconciliation. They apply appropriate credit to accounts, review patient issues with billing coordinator and supervisor when necessary. The PAW will obtain insurance authorizations and certifications for treatment or equipment.

Required:

• Excellent customer service skills.
• Consistently presents a professional demeanor.
• Demonstrates cash handling and daily reconciliations skills.
• Experience registering patients and filing.
• Demonstrated knowledge of healthcare insurance.
• Must demonstrate positive oral and written communication skills.
• Experience in computer data entry and inquiry.
• Experience in scheduling and confirming patient appointments.
• Experience/knowledge in obtaining insurance authorizations.
• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties.
• Ability to maintain a work pace appropriate to the workload.
• Experience in an outpatient setting Knowledge of medical terminology.
• Experience in a hospital in-patient or outpatient medical office setting.

Preferred:

• Knowledge of University and medical center organizations, policies, procedures and forms.
• Experience with EPIC for EHR.

Special Conditions:

• Flexibility to work variable shifts, including weekends or holidays.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.