Intelligent Automation Advisory Analyst

IPA Advisory Analyst

Our Intelligent Automation Advisory team is seeking a team member with an understanding of Intelligent Process Automation and a passion for enabling business users to be successful with technology. You will work alongside a team, helping our clients to develop their automation and AI strategies, build capabilities, and ensure effective risk management and governance. You will support the implementation of best-practices and leverage organizational change approaches to drive adoption across business functions.

If you are interested in working across teams to enable the use of technology throughout an organization and bringing together IT and business teams, this role is for you. You will have the opportunity to contribute to creating a working model that leverages automation, citizen development, and Generative AI to solve challenging problems, create efficiency, and empower employees. If you excel at building relationships, delivering results, and executing programs, then this role is where you will shine.

What you will do:

• Collaborate: Work with account leads to support clients' automation programs and empower employees through citizen development. Enhance creativity and innovation by supporting workshops and incorporating diverse perspectives.
• Scale Programs: Assist clients in scaling technology initiatives across the enterprise by driving operational improvements and managing projects with proper documentation, risk management, and stakeholder communication.
• Operationalize: Support the client journey in operationalizing automation and citizen development, fostering a culture of continuous learning and development.
• Best Practices: Support and research the creation of automation and GenAI best practices and disseminate in a structured, repeatable way. This includes ideation, managing opportunities, delivering solutions, and ensuring practices address responsible AI, bias mitigation, and ethical decision-making.
• Thought Leadership: Stay abreast of market and technology trends to support clients in taking advantage of the latest thought leadership.

What you will bring:

• Intelligent Automation Experience: Experience with Intelligent Automation vendors, tools, and their application in business processes. Proficiency in ML, AI, and Gen AI is a plus.
• Citizen Development Experience: Experience facilitating the use of technology by business and non-technical users.
• Organizational Change Management: Ability to help define personas on a project, and tailor a journey for them. Creativity in engaging with people at all levels to enable adoption across an enterprise.
• Collaboration: Team player who can work across all levels to deliver outcomes. Strong program and project management skills to ensure accountability.
• Critical Thinking: Ability to break down ambiguous, high-level goals into executable steps. Develop collaborative relationships with clients and across teams to ensure alignment of goals, an inclusive working environment, and a solution mindset. Provide creative solutions to challenges.
• Transform Strategy to Action: Results-oriented mindset focused on creating results. Takes a hands-on approach to drive results.
• Communication: Excellent written and verbal communication skills, with the ability to flex messaging depending upon stakeholder. This includes creating documentation and general enterprise messaging through multiple channels and formats.
• Travel: Ability to travel to client sites as needed.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.