Customer Service Supervisor

Staffmark is hiring a Customer Service Supervisor in Wilmington, OH, and we're looking for a motivated leader like you! If you have the leadership skills to manage a high-performing team, apply today - don't wait!

Pay: $25.25/hr

Shift Available: 2:30 PM - 11:00 PM

As a Customer Service Supervisor, you'll be responsible for allocating assignments, monitoring team performance, and ensuring business goals are met. You'll supervise, coach, and mentor staff, managing a high volume of tasks with accuracy and efficiency. Collaboration with peers is key to improving work processes and meeting service levels, while ensuring compliance with company policies, safety, and ergonomic training. You'll also handle sorting, organizing, and shipping activities, be the frontline resource for team inquiries, use proprietary software for research and data entry, and resolve issues promptly. Additionally, you'll interview applicants, participate in employee recognition programs, and demonstrate flexibility with your schedule, including possible overtime as needed.

Qualifications:

• High school diploma or equivalent (GED) required
• Previous leadership experience
• Proficiency in Microsoft Office or Google Suite
• Strong verbal and written communication skills
• Excellent interpersonal and collaboration skills
• Ability to coach, motivate, and guide a team
• Ability to organize, prioritize, and manage tasks
• Fast-paced, high-volume work experience
• Comfortable with routine tasks and long periods of sitting/standing
• Prolonged exposure to computer screens
• College degree or relevant certifications
• Familiarity with the automotive, titling, or finance industry

Benefits:

We offer weekly pay every Friday via direct deposit or pay card, along with a dedicated local team that's here to support your success. Enjoy employee discounts, referral bonuses, and a comprehensive benefits package, including medical, dental, vision, and 401(k) options for you and your family.

Ready to take on this leadership opportunity? Click "Apply Now" to submit your application, and a dedicated recruiter will reach out to discuss this exciting opportunity further. We look forward to connecting with you!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.