Back-Up Care Product Manager

The Product Manager is a dynamic, high-energy Product Manager with a sound business acumen and passion for building great software. The ideal candidate thrives in a fast-paced environment, loves solving complex problems and is motivated by working on products that help people achieve their educational goals. We're looking for someone with a proven track record of being able to uncover product opportunities, propose solutions, plan and deliver strong results. This role interacts regularly with cross-functional teams and requires the ability to communicate succinctly and effectively.

This is a Remote position available in the United States.

Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Responsibilities

• Gather and prioritize product requirements to create in support of product roadmap. Translate market requirements into functional specifications (user stories).

• Coordinate closely with Engineering to drive product vision, define and refine product requirements.

• Define and prioritize a product backlog.

• Manage lifecycle of the product from market requirements to product release, implementation, adoption and iteration.

• Communicate effectively with engineering, sales, marketing, implementation teams and leadership to ensure business and customer goals are met.

• Utilize data to understand customer needs and behaviors as well as business objectives, and enable the team to transform that knowledge into product enhancements and new features.

• Conduct competitive research and analysis.

Minimum Qualifications

• Bachelor's Degree

• 3 years of experience working in a Product role. In lieu of Product specific experience, 3 years working within a software delivery organization in an Engineering, Support, Business/Systems Analyst or UX design role, may be considered

Preferred Qualifications

• Experience with B2B and SaaS-based solutions preferred

• Managed healthcare, benefits, and/or outsourcing service experience a plus

• Experience with software project management tools, preferably JIRA.

• Strong project management, organizational skills, and an understanding of how to develop functional requirements.

• History of proven results delivering high quality, customer-driven products on time

• Goal-oriented, must be able to demonstrate success meeting and exceeding business objectives.

• Strong analytical and problem-solving skills, ability to use data to spot and address risks and opportunities.

• Self-starter with ability to drive decisions and lead projects from start to finish

• Exceptional decision-making, prioritization, and time management skills.

• Strong written and verbal communication skills.

• Ability to build and maintain business relationships across all organizational levels, i.e. peers, vendors, clients

• Adaptability to work in a fast-paced and constantly changing environment.

Compensation:

The annual salary for this position is between $95,000 - $110,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 80 hours of vacation time per year based on full-time schedule(vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Life insurance

• Long-term and short-term disability insurance

Deadline to Apply:

This posting is anticipated to remain open until 3/30/25.

Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.