Strategic Operations Analyst

Job Title: Strategic Operations Analyst
Zip Code: 55344
Start Date: Right Away
Job Type: Contract

Keywords: #data #operations

Responsibilities:
* Assures customers are accurately linked to appropriate contracts using various sources of data such as reports, spreadsheets, linking forms, memberships list, etc. Utilizes SAP, Vistex and BI Launch Pad for linking processes
* Updates Vistex for accurate customer linking key contract attributes
* Analyze large amounts of raw data (ie., customer spreadsheets and rosters) for contract linking/unlinking/relinking. Seeks additional data points as needed to resolve linking issues.
* Resolves difficult problems through prioritization, internal and external collaboration
* Interfaces with Group Purchasing Organization (GPO) portals for pricing activation requests and customer member rosters.
* Posts updated GPO member rosters for organizational reference. Archives rosters
* Offers additional perspective to internal processes and projects based on experience and knowledge
* Assures departmental and/or cross-functional collaboration on processes that improve membership function efficiencies.
* Uses knowledge of departmental and business objectives, strategies, and needs to identify opportunities that can help achieve desired results.
* Collaborates within own team to assure process change buy in and awareness
* Guides Sales Team members on Operations procedures and processes
* Recommends enhancements to job area processes to resolve issues and improve effectiveness. Through various reports and routine requests, monitors, researches and detects patterns of errant linking. Implements strategies to reduce future risk
* Draws on prior experience, analysis skills and knowledge of other parts of the organization to solve problems
* When faced with difficult problems, proactively resolves through prioritization, internal and external collaboration
* Identifies gaps in data needs and connects with National Accounts and Sales teams to close gaps to assure accurate linking
* Communicates with sales teams on linking status
* Communicates with distributors on customer contract eligibility
* Assists internal team on special projects
* Trains and guides new Customer Memberships workers.
* Supports work of other team members when on leave/PTO, etc. as needed

Qualifications:
* University Degree (BA/BS) or equivalent experience
* Minimum 5 years of related work experience
* Works effectively in a diverse, cross-functional environment
* Proactively drives process improvement
* Works independently, with little to no direction
* Highly detail oriented
* Self-motivated, works quickly and efficiently on multiple tasks
* Proficient in Microsoft Word and Excel
* Strong verbal and written communication skills

PREFERRED SKILLS
* Experience in Corporate Operations
* Experience in Healthcare / Pharmaceuticals
* Working knowledge of Vistex, SAP, GDSN, BW Reporting, EDI, CRM
* Proficient in Microsoft Outlook, Teams and Power Point

* 5% travel required.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com
EOE/F/M/Disability/Veterans