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Business Development & Support Specialist

Heilind Mil-Aero
tuition reimbursement, 401(k), employee discount
United States, California, Cypress
6701 Katella Avenue (Show on map)
Mar 03, 2025

Position overview

The major objective for this position is to provide support for the administrative, sales, and management needs in the branch. This position will also back up the sales team on customer needs along with growing sales at the assigned accounts.

Organization

A strong predictor of success for a Business Development & Support Specialists is the ability to get along with others and be very organized. You are a key to great customer service for our branches as you collaborate with the inside team, field sales and management to build solid relationships with our people, customers and suppliers. Utilize all the resources, services and personnel that are at your disposal to make you and Heilind indispensable to the customer.

Performance Objectives



  • Before you start the journey, it's important that you have the roadmap. Within the first 2 weeks, take the initiative to meet with your branch leadership to understand the Company's vision, key Company objectives and most important your individual objectives & expectations.
  • Within the first 30 days.... Learn, with the help of your BSOM (Inside Sales Manager) the structure of Heilind and how to work within this structure. Learn the system tools so you can perform all tasks related to your job.
  • Within the first 60 days... Understand what the top priorities of support are needed at the branch by working with your Manager. Proactively introduce yourself to all your accounts. Meet with your Field Sales Team to review your top 15 accounts and discuss engagement & opportunities. Reach a high level of comfort with our CRM and Sales tools.
  • Within 90 days... Have the priority support functions being executed at a high level and be adding the secondary support function to your weekly routine. Proactively introduce yourself to our top 10 Supplier Reps. Discuss your assigned accounts how you can work together with them to grow Heilind's business. All assigned training modules should be complete at this time.
  • Within the first 6 months... You will be balancing your branch support role with your new account development/sales role. Your regular meeting with your Inside Sales Manager will cover training needs, workload analysis, and support issues, along with sharing account information, developing and executing strategies to pursue opportunities to grow Heilind's business with your Field Sales Team. Identify 5 new customers with growth potential and profile existing accounts, identifying $100,000 of new opportunities that Heilind doesn't currently enjoy.


Employee Value Proposition

Heilind is growing rapidly! We are the preeminent brand in electronic distribution, synonymous with world class service, quality people, global reach and an unsurpassed inventory of quality products. We consistently exceed our customer expectations. Bishop & Associates, the leading industry market research firm, ranked Heilind the #1 distributor in the interconnect industry for the seventh straight year! You now have an opportunity to establish a long term inside sales career with a dynamic company with an excellent reputation that provides exceptional support, employee development and advancement opportunities. Be part of our exciting team, our global expansion, enhanced product portfolio and corporate growth goals. Make a measurable career move where you make significant impact with your customers, create your sales opportunities and realize your earnings potential.

EXPERIENCE

Business Development & Sales Support for Heilind needs to have at least two years of sales/marketing experience or sales support; preferably in electronic component distribution or a closely related field. Microsoft Outlook, Word, Excel and PowerPoint are also frequently utilized sales tools.
To perform this position, you must be a US Citizen due to contractual requirements with the US Navy.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:
We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate Connecting Components - A Division of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are protected veterans, and individuals with disabilities. Heilind Mil-Aero is a VEVRAA Federal Contractor.
The American with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
As a Federal Contractor, we are required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information regarding your legal rights and protections, please click on the following links:


  • E-Verify
  • Right to Work (English) (Spanish)


ICC and TrekConnect, a subsidiary of Heilind Mil-Aero, offers a comprehensive benefits package to all full time, regular employees which include:



  • Comprehensive medical, dental and vision
  • PTO and holidays
  • Accident, life, disability and critical illness insurance
  • 401k program with match
  • Wellness programs
  • Tuition reimbursement
  • Pet insurance
  • Employee discount program
  • Referral bonuses

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